YYYYYY X. YYYYYY
0000 xxxxxx xxxx , xxxx , xxxxx 00000 Phonexxx-xxx-xxxx E-mail: firstname.lastname@example.org
Human Resources Business Partner & Manager with 16+ years of experience seeking opportunity where exemplary expertise in spearheading HR and Learning & Development operations will provide an immediate and positive impact to a dynamic organization.
AREAS OF EXPERTISE
HR & Training Administration Project Management
Professional & Technical Training
Metrics / Training Effectiveness
ETP Subsidy Programs
Training Subsidy Programs
Abbott Hematology, Santa Clara, CA, 2006 to Present
HR Learning And Development Site Sr. Training Specialist
Optimize data integrity for quality system metrics related to training. Liaise between Division L&D, executive management, and satellite Training Coordinators to streamline training, compliance and documentation.
Critically analyzed, projected and implemented activities to achieve training metric (+6%) in 60 days, successfully reversing 6-month adverse trend.
Deliver employee training in various topics including Quality Systems and interpersonal skills.
Continuously ensure training efforts align with business needs by collaborating with area management and addressing results of inspections and audits.
Identify risk areas and root cause of incidents relative to data management process issues; productively developed Quick Guides and How To s to standardize report writing procedures.
Resourcefully created site training and activities calendar inclusive of Training Coordinator Forum and Clara Abbott Financial Education forum.
Applied strong organizational skills to plan, develop and introduce framework to establish department structure and formalize satellite Training Coordinator roles and responsibilities.
HR Site Training Specialist, Hematology Business Unit, 2003 to 2004 (contract position)
Oversaw post-implementation of online training tracking application (ETMS) in compliance with quality standards and FDA regulations, and managed and monitored ETMS helpdesk.
Enhanced helpdesk response time from days to hours and strengthened customer service.
Improved productivity by expediting analysis and troubleshooting of reported data and/or systems issues and accelerated response to ad-hoc report requests.
Accurately defined metrics to advance process of measuring training effectiveness.
Improved training scheduling and attainment by ensuring accuracy of plans, curricula and expedient data entry of training records of completion.
Maxtor / MMC Technology, Fremont, CA, 2005 to 2006
HR Business Partner Sr. Generalist: Employee Development/Relations C Magnetic Media Division
HRBP for Materials, Manufacturing, R&D, Quality, EHS/Safety Organization; addressing employee relations issues, restructuring, metrics, as employee advocate and management consultant for HR matters. Managed all aspects of learning & development and training. Function as peer and coach to executive management team in driving programs for management development, off-shore expansion, technical training, corporate learning, and department re-organization. Report directly to Corporate Director of HR.
Developed and facilitated management learning forum; increased participation 80% by conducting workshops based on Performance Management principles; facilitating Process Improvement Teams; developed a Toolkits learning library on a variety of topics such as Defining G&O s, Change Management Strategies, Reaching Consensus, Effective Meetings and more.
Created technical learning plans and products for integration team and foreign nationals as off-shores expansion team member. Provide consult on OJT structure, on and off-shores program management.
Professional Experience continued Phyllis Pineda ~ Page 2 of 2
Drove initiatives as partner, team facilitator on technical engineering and improvement teams, defining strategic direction and tactical approach to address yield issues impacting operations.
Partner to HR Director and Division president, designing, developing and driving issues addressing Org Effectiveness including retention & employee morale issues related to company acquisition.
Managed regular focus groups, Management response teams, with Executive management sponsorship.
Jabil Circuit, San Jose, CA, 2001 to 2002
HR Administration Manager - Employee Development / Employee Relations
Managed HR with emphasis on employee relations, HR policy and procedures, training and development, workforce planning, performance management, organizational effectiveness initiatives, career pathing, succession planning, compensation, and recruitment in a matrix organization, contract manufacturer.
Directed Training Department and staff consisting of OD Specialists, Technical Trainers, and OJT Trainers.
Launched programs that increased employee satisfaction; championed Management Improvement Initiatives; introduced Job-Shadow, HR Help-line, and Managers forum.
Steered efforts to increase manufacturing efficiency by 25%, executed SAP implementation and training ahead of schedule; and responded to results of EE satisfaction surveys.
Explored and secured subsidies to offset training costs in coordinating ETP subsidy program.
Exceeded expectations to realize first-time profitability in less than two quarters after assuming role of HR Functional Manager as the site transitioned from mid-volume manufacturing to NPI.
Flextronics International, San Jose, CA, 2000 to 2001
HR Regional Training Manager C Western Region for Manufacturing
Proactively directed training with emphasis on technical and professional skills education. Played a pivotal role post-merger/acquisition with customers and equipment vendors. Training Department liaison to finance on matters relative to companies ETP subsidy project.
Strengthened training effectiveness and captured cost savings by centralizing Training & Development initiatives across multiple regions.
Formally recognized for establishing technical groups and third-party vendors to collaborate on the development of Instructor-Led Training, Computer-Based Training, and On-the-Job Training to establish core training requirements.
Smart Modular Technology, Fremont, CA, 1998 to 2000
Operations Employee Development / Employee Relations Manager
Reporting to the VP of Operations and VP of HR (company founder), managed EE Development and EE Relations and functioned as internal consultant for Ops and Training Managers in Scotland, Mexico and Penang. Assigned interim Safety Manager to address safety issues and ensure OSHA requirements.
Established T&D department, implementing and coordinating orientation, OJT, management and leadership training, quality systems and customer training.
Leveraged solid analytical skills to define best practices , and played a key role in creating executive training initiatives across sites.
Improved communications by introducing Manager s Monthly Forum to promote discussion on EE relations, EE development, and safety.
As interim Safety Manager, significantly reduced reportable incidents to almost zero in four months by designing and launching safety awareness audit program and improvements.
Operations Training Manager, Seagate, Milpitas, CA, 1993 to 1998
Corporate HR C Sr. Training Specialist, Akashic Memories, Milpitas, CA, 1990 to 1993
EDUCATION & CERTIFICATIONS
San Jose State University Professional Development/DeAnza College:
Various courses and seminars: Business, Psychology, Quality, OD, Management, Human Resources (2005 PHR), Training & Development. Certified Training Facilitator (formerly Zenger-Miller)
NCHRA, SHRM and ISPI
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