client-focused, results-driven leader eager to contribute proven fiscal management, customer service, and administrative support talents toward assisting a progressive financial institution in a rewarding personal banker role.
ø contribute sharp fiscal management talents toward effectively analyzing individualized consumer needs, as well as possessing diverse personal banking, escrow, and financial liaison skills.
ø expertly display comprehensive knowledge of investment options and loans / mortgages, as well as successfully oversee wide-ranging consumer financial accounts.
ø able to establish and maintain valuable associations with customers and business teams.
ø adept at multitasking within fast-paced, deadline-driven environments and strategically planning, prioritizing, and coordinating workflow to maximize productivity, efficiency, and quality.
ø skillful in microsoft office (word, excel, powerpoint, outlook) and impact software, as well as 10-key touch.
ø holds current notary public license (state of arizona).
ø applied dynamic fiscal management talents toward directing all escrow activities from presentation of accepted sales contracts through to finance closing and recordation, along with proactively networking among top-performing title department personnel to ensure clear titles at all times.
ø contributed solid organizational liaison skills instrumental in profitably communicating with clients, real estate agents, lenders, hoa, and insurance agencies to guarantee seamless financial processes at all times.
ø optimized escrow efforts by submitting paperwork by set deadlines, as well as efficiently contacting all involved parties to provide further information in accordance with eventual key exchanges.
ø utilized strong targeted prospecting, presentation, and interpersonal relationship-building skills to boost organizational profits within a high-volume midwest- and southwest-based financial institution.
ø played an instrumental role in generating significant revenue by actively consulting among a broad-based clientele to define and capitalize on individualized needs while delivering quality sales presentations.
ø selected to assist team-driven efforts in the rewriting of an operational mission statement, along with developing / implementing key financial objectives for maximum goal attainment and continued business success.
ø demonstrated superior administrative support abilities toward accurately performing diverse client banking transactions such as deposits / withdrawals, wire transfers, statement reconciliations, cashiers checks / savings bond sales, and check re-orders.
ø strategically steered customer service success by proficiently handling client requests and effectively resolving business challenges per strict corporate and federal financial regulations.
ø drove organizational success by handling wide-ranging customer service support efforts to include postage sales, mail certification / registration, and foreign / domestic package distribution, as well as promptly directing claims activities for damaged items and handling the resolution of varied delivery-based challenges.
ø facilitated the productive training / development of new personnel, along with implementing and maintaining high-quality standards for all associates to provide consistency within business operations.
ø ensured the proper documentation of all accountable monies through consistent recordkeeping practices.
~ additional professional roles with the united states postal service held prior to 1983 ~
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