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Yyyyyy x. yyyyyy

1509 Mauro Pietro Drive v Xxxxxx, XXXXXX xxxxxx v xxx-xxx-xxxx v


Hospitality Industry Management Professional

Food and Beverage Expertise / Train and Develop Staff / Restaurant Management / Business Office

Experienced and Ambitious Hospitality Industry Operations Professional with a track record of driving aggressive business operations and revenue growth strategies.   Extensive experience in hiring, training and mentoring of staff.   Proven ability to build and maintain valuable business relationships with customers, vendors and co-workers.  Thrive in a fast-paced, high volume atmosphere with the ability to consistently adapt to the needs of the business.  Seeking a General Management position with an organization that values tenacity and strong leadership.


Key Skills Summary


Work in a Fast Paced Environment

Build and Maintain Relationships

Create and Execute Business Plans

Drive Key Business Initiatives

Exceed Goals & Objectives

Excellent Communixxxxxxtion Skills

Flexible Approach to Working Hours

Honest, Reliable, Dependable

Manage Multiple Tasks Effectively

Problem Solving & Customer Service

Strategic Planning

Strong Attention to Detail


Professional History


Roast Haus Hof Brau San Rafael, XXXXXX (2009 to Present) - Manager/Supervisor

w Direct restaurant operations and provide hands on assistance during busy periods; oversee compliance for all food quality, safety and sanitation requirements and Help serve customers during lunch and dinner periods, and manage kitchen staff to prepare orders in a timely fashion.


Xxxxxxfe' Bella, Inc., Xxxxxx, XXXXXX (2006 to 2008) C General Manager

w Led day to day business operations for a new restaurant, drove operation to be a highly popular gathering spot for loxxxxxxl patrons through effective marketing/advertising xxxxxxmpaigns, and offering an environment of friendly service and excellent food.

w Met customer needs by providing world-class customer service that exceeds expectations, listened and responded effectively to customer complaints; set example to all employees by providing a positive customer service environment.

w Managed staff and delegated responsibilities, handled all purchasing, inventory and business office functions.

w Provided supervision and direction for all facilities management responsibilities; ensured that the establishment was clean and ready for business at all times, inspected kitchen and food preparation areas regularly for compliance with safety and sanitation standards.

w Analyzed sales levels and profitability, prepared revenue and operations reports for food control and sales.


Essas Restaurant, Xxxxxx, XXXXXX  (1995 to 2006) - General Manager/Partner

w Led daily operation for a successful restaurant; hired and trained staff, managed marketing, initiatives, safety and OSHA requirements and compliance with sanitation codes.

w Created dining and banquet menus, assisted in the planning of events and large parties and ensured customer satisfaction at all times.


Coldwell Banker Real Estate Co., Xxxxxx, XXXXXX (2006 to 2008) - Real Estate Agent

Lyon's Restaurant, Novato, XXXXXX (1990 to 1995) - Assistant Manager




N. R. W. A. WADI SEER TRAINING CENTER/ Jordan C Business Office Certifixxxxxxte

Flight Operations Training, Saudi Arabia C Certifixxxxxxte, In-Flight Safety

Lyons Restaurant In House Management Training Program.

Anthony School, Locence, XXXXXX Real Estate Course / Passed Real Estate Exam

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