yyyyyy x. yyyyyy

xxx-xxx-xxxx                                                                              abc@xyz.com

 

results-oriented professional with expertise in integrating technology with finance/accounting and business operations eager to contribute this background, as well as strong client relation, project management and analytical skills toward actively supporting a progressive company in optimizing performance; a+, net+ and mcp certified, msce in progress

profile of qualifications

 

ø  excel in evaluating and defining business technology needs and developing and implementing targeted solutions for maximizing productivity, efficiency and quality of operations

ø  dynamic planning, prioritization and project administration skills instrumental to achieving critical requirements and timelines

ø  exceptional consultation, communication, presentation, and interpersonal relation abilities, with a commitment to client satisfaction

ø  successfully cultivate and maintain productive professional relationships with staff, management, vendors, and related business partners; collaborative team player

ø  proficient in supporting diverse finance/accounting and business-specific applications such as

ø  windows 2003 small business server, bloomberg, bloomberg anywhere, bb updater, reuters bridge 8.3 and 8.5, morgan stanley and p&l link, passport, liquidnet, keanet/apl, sage accounting software, pulse, and e-vault back-up solutions,

ø  highly-experienced in network administration, information systems and it/computer technologies; expertise in lan/wan and windows environments

ø  extensive operating system, software/application and hardware knowledge (details of proficiencies: page 2 of resume)

professional experience

 

field engineer, eze-castle integration-boston, ma                                                             2007-present

  actively support company in providing financial sector clientele with it solutions, with personal accountability for assisting five key financial accounts in maintaining and upgrading their network infrastructure

  consult with clients to identify their operational needs and provide technology-driven strategies

  efficiently plan, coordinate and facilitate system setups and relocations and manage powerdowns and build-outs

  work with broad range of networking hardware ranging from cisco vpn 3000 concentrator, cisco pix 515e-firewall, catalyst 2950 series switch, and dell poweredge server 1850,2650,2850,2950 to cisco asa 5506, ipc ethernet phones, cisco 2600/2800 router, bloomberg router and pix firewall series

  actively support diverse, multi-site applications including windows 2003 small business server bloomberg, bloomberg anywhere, bb updater, reuters bridge 8.3 and 8.5, morgan stanley and p&l link, passport, liquidnet, keanet/apl, e-vault back-up solutions, sage accounting software, pulse, and blackberry

 

client services, field engineer, whittier street health center-boston, ma                   2004-2007

  efficiently spearheaded multiple technology-solution projects in a microsoft windows 98/2000/xp environment; effectively upgraded application and operating systems and created and managed accounts.

  successfully upgraded 2000 desktop system platform/email from netscape 4.x/win 98 to outlook 2000/win2k platform to assist client in boosting operational performance.

  strategically built department-specific desktop systems, performing site surveys, os upgrades, and system images, using norton ghost 7.5; installed db clients for end users as needed; sap, oracle 9i, microsoft sql and crystal reports.

  effectively conducted quality assurance before closing out service requests; verified system functionality, end user credentials and network resource access.

 

 

page 1 of 2

david okereke                                                                                                                                    page 2 of 2

 

network support specialist/technician, boston medical center-boston, ma                2001-2004

  proactively managed a 3-member team supporting 8 health centers in the boston area.

  applied project management skills toward various daily projects including host computer setup, certification and data restore, network setup and ongoing administration, host data monitoring and disaster recovery, system backups, software upgrades, desktop support, sw/hw review and recommendation, and troubleshooting.

  productively analyzed and recommended efficiency and improvement initiatives

  demonstrated superior communications skills in working closely with internal and external customers.

  spearheaded a major integration project implementation of all electronic medical records for the 8 health centers under a single network and database source, including planning, design, configuration, resource management, and implementation of all project parameters from concept to completion.

  successfully managed a backup/recovery solution for 2 sites utilizing a veritas tool solution.

 

computer networking and pc repair, independent contractor-boston, ma                   2000 -2001

  repaired hardware and software computer components for referred clients and delivered quality on-site and remote customer technical support.

  projects included installation, configuration and upgrading system modules, devices, subsystems, configuring os and components; diagnosing and troubleshooting, preventative maintenance (security and workspace issues); motherboard, processors, memory, printers; and basic networking (connectivity, concepts, and setup).

education/professional development

 

msce certification in progress, clark university

a+ certification, net+ certification, mcp certified, computer ed institute

networking & windows 2000 suite certification, computer ed institute

political science studies, university of massachusetts

 

technology proficiencies

 

operating systems: microsoft ms-dos 6.22, microsoft windows 95, windows 98, windows nt 4.0 server/ workstation, win 2000 server/professional, windows xp home/professional microsoft, windows 2003 server; novell netware v3x, 4x and 5x; red hat linux

 

software: citrix, logician, healthproxl, msi, iis internet/intranet, microsoft exchange server, ms sql,  microsoft office 97, 2000, xp,2003, netscape communicator/netscape messenger, microsoft outlook 98/2000/2002/2003, palm hand held software, pocket pc, pda synchronization, novell netware, sap, oracle 9i

 

hardware: cisco, dell, compaq, ibm, cisco 2500-2600 routers, dell power edge servers, dell optiplex, dell dimension, dell personal workstation, dell inspirion, dell latitude, compaq evo, compaq deskpro, compaq armada: ibm desktops, ibm thinkpad

affiliations

 

member: bdpa black data processing association

 

 

 

 

 

 

 

 

yyyyyy x. yyyyyy

xxx-xxx-xxxx                                                                              abc@xyz.com

 

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently exploring opportunities to apply my talent for integrating technology with  business operations toward a challenging career with a dynamic company.  to acquaint you with my qualifications, i am submitting my resume for review; in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, i am currently managing five key accounts for a company specializing in providing technology solutions to the financial sector.  in this capacity, i have been highly successful in conferring with clients to evaluate and determine their operational needs and developing and implementing targeted technology solutions to strategically optimize their performance.  i am proficient in working with/supporting a broad range of finance/accounting applications, excel in troubleshooting and resolving issues and possess exceptional project management abilities.  i am also adept in building productive professional relationships and ensuring total satisfaction with services.  to complement this, i am a+, net+ and mcp certified, with msce credentials in progress.  my extensive operating system, software/ application and hardware background is detailed in my resume.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

david okereke

 

 

 

 

 

 

 

 

yyyyyy x. yyyyyy

xxx-xxx-xxxx                                                                              abc@xyz.com

 

date

 

 

 

contact name

company name

address

city/state/zip code

 

dear _______________________________:

 

i would like to thank you for providing me the opportunity to interview with you and discuss the exciting (title of position applying for) position currently available with your company.  having gained a deeper insight into the job requirements and your objectives, i am confident you will find me a valuable asset in achieving your goals.

 

as discussed, i am an enthusiastic, disciplined team player eager to launch a successful career as a dedicated member of your staff.  i believe you will find my dynamic (list a few skills/qualifications relevant to the position) skills vital to your operations and look forward to contributing to your success.

 

should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience.  again, thank you for the enlightening interview.  i look forward to your response.

 

sincerely,

 

 

 

david okereke