yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx

abc@xyz.com

objective

dynamic business professional with expertise ranging from staffing and project management to sales and client relations eager to contribute talents toward supporting operations of a progressive organization.

career profile

ø  mba.

ø  m.s., mechatronics engineering.

ø  b.s., mechanical engineering.

ø  mba leadership.

ø  long-term, successful career in spearheading business development.

ø  accomplished team leader, networker and manager.

ø  extensive technical abilities with focus on information technology.

ø  proven project manager skilled in complete life-cycle management.

ø  expertise in all facets of effective marketing plan development and implementation.

ø  knowledgeable in roi, testing, forecasting, trending and performance/financial analysis.

ø  extensive background in staff development, planning, coaching/mentoring, team building and client relations.

ø  establish and facilitate high dollar client relationships including account management.

ø  adept at presentations to c-level management.

ø  record of progression to assignments of increasing responsibility.

ø  consistently meet/exceed challenging business development objectives.

ø  comprehensive understanding of business and operations management.

ø  proven accomplishments in building market share and recognition.

ø  notable presenter, facilitator and negotiator.

ø  outstanding capacity in customer service.

ø  well-organized multi-tasker with strong detail orientation.

 

professional experience

ellkay data conversion, saddle brook, nj                                                                                  2007 - present

project manager

       proactively consult with clients, evaluate documentation and steer working sessions to clearly define and address customer needs and provide workable solutions vital to building solid business relationships.

       develop business process models based on client requirements.

       effectively map industry trends and best practices to meet client needs.

       skilled at identifying and re-structuring business procedures.

       facilitate presentations to senior client management utilizing whiteboard and powerpoint.

       cooperate with clients to initiate testing scenarios/test scripts.

       provide team leadership in unit, integration and acceptance testing.

       act in liaison role for clients, vendors and developers.

       spearhead team development of necessary deliverables.

       sme of over 350 different practice management systems and emr s.

       ensure on-going hippa compliance.

       design and implement vendor/client strategic pricing.

 

sprint, oklahoma city, ok                                                                                                             2006 - 2007

service center c team lead                                                                                                                         

       retained to direct daily activity of high performing telephone specialists. 

       orchestrated team strategic goals including deliverables and deadlines.

       motivated/coached team to overachieve objectives while delivering exceptional customer service.

       directed selling floor operations including customer inquiries and selling function.

       achieved peak performer status for 4^th quarter, 2006, and december/january, 2007.

 

 

 

yyyyyy x. yyyyyy

page two

 

 

 

university of wollongong, wollongong, australia                                                                           2002 c 2003

research engineer

       tasked to re-structure mechanical design of automatic girth-welding machine/robot.

       upgraded controller configuration.

       programmed controller to high degree of control and efficiency.

       performed remote controlling of robot via a tcp/ip configuration.

 

earlier background

during 2002-2003, served as account executive, small business sector, australian cable and telephony, sydney, australia.  in this assignment managed small business accounts, negotiated b2b contracts and originated potential client leads.  over-achieved sales quotas on a consistent basis.

 

education

oklahoma christian university

masters in business administration, 2006

 

university of wollongong, wollongong, australia

masters in mechatronics engineering, 2003

 

gujarat university, india

bachelors in mechanical engineering, 2002

 

 

technology skills

methodologies                         jad, six sigma, tqm, uml, rup

business analyst tools            requisitepro, rational clear quest, clear case, enterprise architect

software tools                         matlab, autocad, ms office suite

documentation                         uml with smartdraw7, enterprise architect, ms visio, rational rose

languages                               html, c, c++, fox pro

database                                  sql, unix, access

operating systems                   windows 95/98/nt/2000/xp/vista

other tools                              npv analysis, eva and activity based costing, ms outlook, outlook express.

 

yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx

abc@xyz.com

 

 

cover letter text

 

date

 

 

 

hiring agent name

title

company name

address

city, state   zip code

 

dear                   :

 

i am currently seeking a challenging career opportunity in a sales/account management capacity and am submitting my resume for your review.  in advance, i thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include a mba, a m.s., mechatronics engineering, mba leadership and over six years of successful experience in the private and university sectors.   to complement this background, i possess demonstrated expertise in full life-cycle project management, business development, computer technology, team building/leadership and customer relations, as well as strong analytical, problem-solving and managerial capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 

 

i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.

 

 

 

 

sincerely,

 

 

yyyyyy x. yyyyyy

 

 

 

 

 

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