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yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx

abc@xyz.com

objective

proficient it professional eager to contribute technical expertise, infrastructure capacity, strong project management and leadership skills in a challenging it management assignment actively supporting an organization in maximizing performance.

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career profile

ø  over two decades of successful it experience.

ø  proven team manager and leader.

ø  career built with virginia state government.

ø  project practitioner certification.

ø  expertise in network infrastructure, mainframe systems, security and helpdesk.

ø  successfully lead professional teams of up to 45 personnel.

ø  proven testing and troubleshooting capacity.

ø  facilitate operations, budgeting and it contracts.

ø  distinguished panel member of third-annual data metrics user conference.

ø  record of progression to positions of increasing authority and responsibility.

ø  proficient in software, databases, operating systems and network infrastructure upgrades.

ø  background in effective project management.

ø  capacity in systems automation, tape robotics, disaster recovery, security assessments, system automation and desktop application upgrades.

ø  strong focus on exceptional customer service, quality and meeting organizational objectives.

ø  effectively interact with diverse groups and professionals at all levels.

ø  well-organized multi-tasker with strong detail orientation.

ø  adept in aligning it contributions with organizational objectives.

ø  j. sergeant reynolds community college computer curriculum advisory committee.

 

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technology skill sets

ibm 9672 processor running os390 2.9 operating system, manage 90 servers using windows nt/2000/2003 advance server as operating systems with oracle and sql databases.  security administration, network infrastructure, mainframe systems engineering, and imaging and operations support functions, including policy management for mainframe and client server/web applications.  ibm es9000/900, mvs/esa operating systems, unisys 2200/9444 exec operating system, and three unix operating systems.  ms-exchange mail system and novell and nt networks.  network communications area of amdahl 4745 and unisys dcp35 feps and at&t multiplexors in support of 700+ data lines.  vtam, tcam, telcon, cms, ims, cics, mapper, profs, tso, roscoe, oracle, db2, complete and ptimer.  router-based frame relay networks using cisco works and sun netmanager.

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professional experience

commonwealth of virginia                                                                                                        1982 c present

it technical services manager state corporation commission (1998-present)

         promoted to perform wide ranging it management functions.

         direct daily operations of systems and imaging support division.

         oversee and supervise one network manager, one imaging & operations manager, two systems engineers, three network engineers & analysts, one telecommunications supervisor, five micro-computer analysts, a security administrator as well as operations support personnel. 

         orchestrate in-depth project management for system and network infrastructure design.

         manage desktop operating system and applications implementation.

         facilitate acd/phone system implementation projects.

         develop and execute it infrastructure budgets with multiple cost centers. 

         coordinate with business units to achieve unit objectives.

         hold comprehensive responsibility for system availability, conduct capacity planning and drive system configuration.

 

yyyyyy x. yyyyyy

page two

 

 

         perform and implement continuous infrastructure upgrades/design.

         coordinate all system and network security administration using acf2 as mainframe product.

         additionally, utilize microsoft products and pix for network/firewall security and authentication.

         selected ciscoworks for network management. 

         efficiently plan and execute budgets.

         collaborate with senior level management in setting strategic technology direction. 

 

 

d.p. operations supervisor department of information technology (1984 c 1998)

         advanced to provide leadership for staff of four computer operations supervisors, a programmer analyst and 40 computer network support technicians, sr. operations technicians and operator technicians.

         conducted daily activities of major multi-technology data center.

         orchestrated unisys, mvs and print operations on first shift.

         also managed 24-hour network operations center and helpdesk.

         championed process improvement key to upgrading overall effectiveness of operations branch.

         led critical projects centered on equipment upgrades, network and automated software procurements.

         originated cost justifications for major branch procurement activities.

         achieved conversion of 110,000-volume tape library from 3480 cartridge tape to 3490e robotics.

         contributed to command center facility design.

         key player for operations disaster recovery management and implementation of automation software.

         arranged procurement contracts in concert with state agencies.

 

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earlier background

during 1982-1984, served as computer operations supervisor, department of computer services.  in this assignment, developed outstanding supervisory, technical, planning, scheduling and problem-solving skill sets in a fast-paced environment.

 

 

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education

j. sargeant reynolds community college, richmond, va, 1983-1984

computer operations management and advanced operations management certification

 

computer learning center, fairfax, va, 1976-1977

computer operations program diploma

 


 


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professional development

university of colorado, 2005

project practitioner certification

 

vcu center for public policy, commonwealth management institute, richmond, va, 2000

cmi certificate program

 

american management association, new york, ny, 1985

certificate program in management training


yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx

abc@xyz.com

 

 

cover letter text

 

date

 

 

 

hiring agent name

title

company name

address

city, state   zip code

 

dear                   :

 

i am currently seeking a challenging career opportunity in an senior information technology management capacity and am submitting my resume for your review.  in advance, i thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include over two decades of successful it management background with key emphasis on technical team leadership, strategic planning and effective project management.  to complement this background, i possess demonstrated expertise in network infrastructures, security, mainframe systems, operations, budgeting, procurement and advisement to senior management as well as strong analytical, problem-solving and managerial capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 

 

i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.

 

 

 

 

sincerely,

 

 

 

yyyyyy x. yyyyyy

 

 

 

attachment

 

 

 

 

 

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