Ø  Results-driven non-profit management professional eager to contribute volunteer recruitment and event planning expertise toward optimizing bottom-line performance.

Ø  Excel in training, developing and directing high-performance teams; have spearheaded numerous training initiatives, equipping staff with tools and resources for maximizing performance.

Ø  Dynamic analytical, team leadership, project management, client relations, and problem solving skills.

Ø  Possess strong project administration experience including managing multiple deadlines simultaneously and staying within budget to maximize profitability.

Ø  Technically proficient in Microsoft Word, Excel, Access, Outlook programs, CDA, internal database system for customer file maintenance, and standard office equipment.

 

 

DU MAURIER SENIORS GOLF TOURNAMENT CPGA, June 1995

  Assisted in the organization and implementation of the Du Maurier Seniors Golf Tournament including staffing, menu options and management of employees.

  Completed Pannell Kerr Forster pay equity seminars; implemented new legislative requirements within the Club s pay system.

  Partnered with the Board of Directors and PGA tournament advisors to create and organize special events with the tournament.

 

 

CATHOLIC CHILDRENS AID SOCIETY OF HAMILTON                                                    12/2009-Present

Volunteer and Development coordinator

  Contribute dynamic leadership skills to drive recruitment and retention programs for more than 150 volunteers; coordinate annual volunteer appreciate evening.

  Maximize volunteer pool by coordinating volunteer drive, tutoring, life skills, and drop in center; oversee fundraising activities including the annual Serendipity auction with more than 500 attendees.

  Strategically grow sponsorship initiatives by auctioning more than 200 items or live and silent auctions to raise nearly $70,000 annually; direct Peter Larsen Care Beyond Belief Golf Tournament.

  Administer certificates and years of service awards, organize evening scripts and raffle prizes which have to be donated for the event; organize annual hamper program to coordinate distribution channels of 300 hampers for families in care at Christmas, matching profiles from case workers to a sponsor. Identify sources of donation for hampers that do not have sponsors.

  Oversee development of Mile of Loonies Campaign annually by collaborating with principals and schools across the Hamilton Wentworth Catholic district school board to raise more than $10,000; ensure schools receive prizes with a minimum $500 prize given to winning school.

  Took over coordination of golf tournament within weeks of getting hired.

  Manage maintenance of volunteer records documenting recruitment and performance issues as well as data management.

  Cultivate strong business relationships with community resources to generate additional public interest in organizational events and fundraisers.

  Lead orientation programs for new volunteers and process all required documentation for each department.

 

CANADIAN DIABETES ASSOCIATION                                                                              01/2008-12/2009

Coordinator of Volunteer Development-Central South Ontario

  Spearheaded recruitment, training and relationship building between the organization and volunteers, contributing growth to an estimated 200 active volunteer database; provided recommendations for process improvements to management.

  Managed and distributed volunteer awards on regional and national levels; administered volunteer files into Onyx on a monthly basis to calculate volunteer hours per project.

 

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  Maximized annual revenue 10% by recruiting 144 golf participants to sell out the Annual Flame of Hope Golf Tournament.

  Facilitated promotion of golf sponsorships including Event, Partner, Corporate Sponsors, and Hole Sponsorships; assisted with recruitment of donations for both live and silent auctions.

  Launched Golf Committee by recruiting new members and attracting existing members and negotiating contracts with golf establishments as well as national operation mandates.

  Applied sharp analytical and communication skills to coordinate event details such as menu selection, booty bags, hole sponsorship signs, course refreshments, volunteer stations, auction descriptions and presentations, and agenda preparations including the master of ceremonies speech. 

  Oversaw organization of major events including regional annual meeting, diabetes expos, and annual symposiums.

 

CANADIAN DIABETES ASSOCIATION                                                                              01/2004-01/2008

Residential Campaign Coordinator (08/2007-01/2008)

  Facilitated hiring initiatives for contract telemarketers; directed and mentored a team of 15 contract staff for a 7-week recruitment phase by preparing call sheets, delegating tasks, assigning canvasser routes, and database administration to maximize campaign potential.

  Streamlined communication and stewardship of campaign volunteers and donors; tracked campaign progress in Microsoft Access; prepared and processed bank deposits and reports.

  Reported campaign progress to Development Officer throughout contract. 

 

Supervisor, Clothesline Call Center Operations (01/2004-08/2007)

  Upheld excellent employee-donor relations while answering nearly 60 to 100 customer calls per shift; supervised 10-12 staff members to ensure optimal productivity.

  Collaborated with daily drivers unloads based on grids estimates and store quotas; printed and mapped routes for drivers each evening; input and edited TRs focusing on appropriate dates, routes, and donors.

  Managed team to increase donation efforts and supported both external and internal clientele to drive business development; consistently met or exceeded quota.

 

ADDITIONAL EXPERIENCE:

 

SELF EMPLOYED, Home Daycare Provider; 2002-2004

CRAFTERS MARKET PLACE, Marketing/Sales; 2000-2001

HAMILTON GOLF AND COUNTRY CLUB, Clubhouse Director; 1998

 

HURON COLLEGE-S.W.K. Certificate Course Management

MCMASTER UNIVERSITY-B.A. Gerontological Studies; B.A. Sociological Studies

WESTERN UNIVERSITY-Sports Medicine

 

 

C.H. Bray School,  09/2003 to Present

Volunteer at various Canadian Diabetes Events, 09/2003 to Present

Canvassed for the Canadian Diabetes Association, 10/ 2005-12/2005

Prince Philip School, 1988 to 1989