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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx •


Results-focused leader specializing in Operations Management, Team Building / Training, Logistics Coordination, Workflow Prioritization, Quality Assurance, Sales / Business Support, and Client / Customer Relations eager to offer proven experience within diverse fields toward maximizing an employer s success.


Profile of Qualifications


         Top-performer who makes solid decisions to reflect positively on business productivity and company well-being.

         Integral leader who effectively interfaces with all business representatives through to executive level.

         Excellent communicator who plans, prioritizes, and manages multiple tasks within deadline-driven environments.

         Ambitious self-starter who demonstrates sharp analytical abilities and strong troubleshooting skills.


Key Areas of Expertise


Operations Management          Team Building / Training     Procedure Development     Quality Assurance

Process Improvement             Logistics Coordination          Workflow Prioritization       Business Communications

Client / Customer Relations     Budget Assistance                Sales / Business Support     Accounts Payable / Receivable


Professional Synopsis


Operations Manager

Crawford Communications, Inc., Baton Rouge, LA / Atlanta, GA                                        2005 C Present


         Apply dynamic leadership talents toward directing daily operations for a high-volume transportable division within a major satellite communications company to include managing a top-performing team of 14 uplink engineers.

         Play a vital role in supporting the targeted training of operational personnel to maximize business productivity.

         Contribute sharp analytical abilities toward assisting with annual budgets and departmental procedures development.


Coordinating Producer / Operations Manager

GulfLink Communications, Baton Rouge, LA                                                                             1997 C 2005


         Strategically steered operations within a local satellite communications company to include directing a team of 9 uplink engineers while seamlessly coordinating news and sporting events for clients and major networks.

         Drove operations efficiency by scheduling uplink trucks and coordinating live transmission events (i.e. multi-camera broadcasts, web casts), along with creating budget estimates, processing invoices, and reconciling key projects.

         Supported comprehensive business efforts by maintaining frequent 24-hour on call duties.


Sales Assistant (Part-Time)

Knights of Columbus, Baton Rouge, LA                                                                                     1998 C 2002


         Built profitable relationships with new customers and sustained valuable associations with existing clientele by demonstrating strong communications and follow-up skills, as well as providing scheduling assistance required.


Office Manager

Plaquemine Glass, Baton Rouge, LA                                                                                           1991 C 1997


         Optimized administrative processes by proficiently managing accounts receivable / payable, general ledgers, and payroll activities to include performing walk-in sales / business support and delivering superior customer service at all times.


Education & Technical Summary


General Studies                                                                                                   Louisiana State University


Microsoft Office Suite • Adobe Software • Intuit QuickBooks

Photo / Print Programs • Xytech Enterprise Scheduling System • Internet Applications

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