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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 ▪ (xxx-xxx-xxxx ▪ abc@xyz.com
Supply Chain Management ▪ Logistics Management ▪ Project Management
Results-driven professional with diverse experience seeks new challenge and opportunity to
optimize operations serving as Supply Chain Manager, Logistics Manager, or Project Manager.
♦ Key areas of Expertise ♦
Business Operations
Project/Program Management
Process Development
Lean Manufacturing
Strategic Planning
Cost Control/Contract Negotiations
Data Analysis
Database Development
Standards/Best Practices
Personnel Management
Leadership and Training
Customer Service
Professional Profile
Ø Escalate business development through strategic initiatives and superior operations and project management skills which increase productivity and revenue growth; exceed goals and objectives
Ø Organized and detail-oriented professional with a proven track record; expertly develop and implement new ideas, programs, processes, databases, and best practices to streamline productivity
Ø Team Leader who is committed to excellence and positively motivates and trains employees; exhibit expertise while conducting data analysis, contract negotiations, and cost control
Ø Expand clientele by securing large-volume, high-profit accounts while maintaining existing customer base through adroit account management and exemplary customer service
Ø Communicate technical and complex information easily and concisely; establish strong working relationships with clients and co-workers; facilitate reviews and presentations
Ø Proficient in Microsoft Office and Access
Employment History
Operations Manager, Tangoe Inc. ▪ Orange, CT 07/2008 C Present
Successfully grew base sales by 6% in the past two years while managing a $4M recurring revenue; increased organic sales, expanded client services, and negotiated contracts
Boost business development by designing model processes; launched standard for best practices and current policies and procedures
Demonstrate superior leadership skills while managing team of 8 employees; skillfully monitor operations and team development
Key player who directs contract terms and renewals, service level agreements, and negotiations; ensure client satisfaction
Spearhead opportunities for sales growth; monitor client margins and identify strategies for cost control
Serve as liaison between Company and client; exhibit expertise while delivering partnership reviews to management in regards to operations, financial savings, service level agreements, and future objectives
Project Manager, QuickComm Software Solutions ▪ New York, NY 10/2005 C 06/2008
Optimized efficiencies by developing and implementing a complex telecom database
Strategically built and maintained strong client relationships which lead to sales referrals
Initiated implementation of Steady State software best practices; facilitated training, suggested improvements, and identified savings opportunities
Technical Analyst, Control Point Solutions ▪ East Rutherford, NJ 10/2003 C 10/2005
Maximized operations by electronically entering large quantities of data through Microsoft Access; concisely formatted data for loading onto client databases
Played essential role in data analysis and design of informative reports; successfully built translators of telecom carrier electronic data which were uploaded for 30+ clients each month
Education
Master of Business Administration, University of Connecticut ▪ Stamford, CT 2010
Emphasis in Management of Technology
Bachelor of Business Administration, University of Connecticut ▪ Storrs, CT 2002
Emphasis in General Business Management
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