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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 (xxx-xxx-xxxx

Supply Chain Management Logistics Management Project Management

Results-driven professional with diverse experience seeks new challenge and opportunity to

optimize operations serving as Supply Chain Manager, Logistics Manager, or Project Manager.

Key areas of Expertise

Business Operations

Project/Program Management

Process Development

Lean Manufacturing

Strategic Planning

Cost Control/Contract Negotiations

Data Analysis

Database Development

Standards/Best Practices

Personnel Management

Leadership and Training

Customer Service

Professional Profile  

Ø  Escalate business development through strategic initiatives and superior operations and project management skills which increase productivity and revenue growth; exceed goals and objectives

Ø  Organized and detail-oriented professional with a proven track record; expertly develop and implement new ideas, programs, processes, databases, and best practices to streamline productivity

Ø  Team Leader who is committed to excellence and positively motivates and trains employees; exhibit expertise while conducting data analysis, contract negotiations, and cost control

Ø  Expand clientele by securing large-volume, high-profit accounts while maintaining existing customer base through adroit account management and exemplary customer service

Ø  Communicate technical and complex information easily and concisely; establish strong working relationships with clients and co-workers; facilitate reviews and presentations

Ø  Proficient in Microsoft Office and Access

Employment History

Operations Manager, Tangoe Inc. Orange, CT                                                            07/2008 C Present

   Successfully grew base sales by 6% in the past two years while managing a $4M recurring revenue; increased organic sales, expanded client services, and negotiated contracts

   Boost business development by designing model processes; launched standard for best practices and current policies and procedures

   Demonstrate superior leadership skills while managing team of 8 employees; skillfully monitor operations and team development

   Key player who directs contract terms and renewals, service level agreements, and negotiations; ensure client satisfaction

   Spearhead opportunities for sales growth; monitor client margins and identify strategies for cost control

   Serve as liaison between Company and client; exhibit expertise while delivering partnership reviews to management in regards to operations, financial savings, service level agreements, and future objectives

Project Manager, QuickComm Software Solutions New York, NY                               10/2005 C 06/2008

   Optimized efficiencies by developing and implementing a complex telecom database

   Strategically built and maintained strong client relationships which lead to sales referrals

   Initiated implementation of Steady State software best practices; facilitated training, suggested improvements, and identified savings opportunities

Technical Analyst, Control Point Solutions East Rutherford, NJ                                 10/2003 C 10/2005

   Maximized operations by electronically entering large quantities of data through Microsoft Access; concisely formatted data for loading onto client databases

   Played essential role in data analysis and design of informative reports; successfully built translators of telecom carrier electronic data which were uploaded for 30+ clients each month


Master of Business Administration, University of Connecticut Stamford, CT                                2010

Emphasis in Management of Technology

Bachelor of Business Administration, University of Connecticut Storrs, CT                                2002

Emphasis in General Business Management

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