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yyyyyy x. yyyyyy                                                             

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com          
                                                                                                                                 

 

profile                                                

 

offer numerous years of successful experience in customer-focused, service-oriented industries ~ solid administrative/clerical skills ~ exceptional organization, project management and multitasking abilities; effectively optimize productivity and efficiency while maintaining high quality standards ~ dynamic communication, customer service and problem solving skills ~ recently earned  business degree ~ pc literate, including proficiency in excel report production

 

professional experience                

 

gmac mortgage, llc - paramus, nj                                                                  2000-present

mortgage processor/sales assistant

  applied strong customer service and administrative skills toward managing high-volume phones, responding to prospective client inquiries and addressing/ troubleshooting existing customer issues

  proficiently reviewed complex documents ranging from personal data and pay stubs to bank statements and credit reports in support of qualifying for loan approval

  efficiently compiled and produced detailed excel reports

  effectively monitored and ordered operational supplies to maintain optimal stock levels

 

hudson city savings bank - paramus, nj                                                         1995-2000

mortgage processor/bank teller

  comprehensively reviewed applicant documents to determine credit worthiness and approve loans and provided superior service in advising borrowers on loan process and status

  productively processed broad range of bank transactions and managed high volume cash drawer

 

education                                           


real estate credentialing, bergen community college; 2007

associates degree, business, bergen community college; 1999

 

~ credentials/certifications~

 

real estate sales license, state of nj

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