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Nneka Ezenwa

 

0000 xxxxxx xxxx , xxxx , xxxxx 00000
abc@xyz.com

 

 

Executive Profile

 

 

Senior Manager

Subject matter expert in FCC Compliance and Regulatory matters eager to contribute this highly specialized expertise to the organization in an advocacy and support role.  

Key Qualifications

  FCC Compliance

  Public Relations

  Operations Knowledge

  Project Management

  Financial Analysis

  Data Analysis

  Coalition Development

 

  Advocacy & Support

  Technology Development

  Client Advocacy

  Cross-Functional Leadership

 

 

Key Professional Achievements

 

 

Ø  Led the Verizon effort to ensure that unlicensed use of white space spectrum as authorized by the FCC does not cause interference to FiOS - Verizon s video service offering.  Consequently, the FCC established safeguards to protect such services against harmful interference.

 

Ø  Nominated for the 2005 Verizon Excellence Award for my efforts in Verizon Retail Market s launch of video services in 2005.

 

 

Ø  Successfully implemented initiative that enabled customers to make monetary donations using their monthly bill payment stub.  This resulted in a surge of donations to the Verizon Reads program.

 

 

Professional Career

Path

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Education

 

 

 

 

 

 

 

Professional Affiliations

 

 

Verizon Public Affairs, Policy & Communications                                       2005-Present

Position: Associate Director

 

  Represent the company before the FCC on regulatory proceedings, information queries and in advocating the company s position on key regulatory issues.  These issues include: corporate federal reporting requirements, company network service performance, public safety and homeland security,  forbearance from unbundling regulation, and unlicensed spectrum use, to name a few.

  Lead advocacy development efforts related to a defined set of issues and federal regulatory proceedings with the objective of maximizing corporate prospects for the achievement of earnings, marketing, and operations goals.  This responsibility necessitates a close working relationship with several Verizon entities, including other departments within Verizon Corporate Services, Public Affairs, LOBs, Legal, State organizations, etc.

  Consistently ensure critical compliance with Federal Regulatory standards by regularly monitoring emerging actions impacting company operations.

  Evaluate financial impacts of other policy positions presented to the FCC by other parties.

  Manage Verizon s overall participation in FCC proceedings, including the filing of comments, petitions, etc.; monitoring and assessment of the filings of other parties; and participate in the development of advocacy materials and strategies.

  Build third party support and issue-specific industry coalitions as warranted ensuring that the activities of the FCC, other federal agencies, and industry advocacy groups have a positive or neutral impact on Verizon s business operations.

  Represent Verizon in public policy forums, on US Telecom committees and at other industry public policy conferences and initiatives. 

 

 

 

 

Verizon Global Network Solutions (VGNS)                                                    2001-2005

Position: Associate Director

 

  Championed six key corporate initiatives that not only supported new business growth in voice (Long Distance), and video (FTTP) services, but also positioned the organization to meet customer needs in a timely, survivable, and cost effective manner.

  Negotiated scope, cost, and schedule objectives with external stakeholders at the Senior Management level and collaborated with internal Senior Management on contract terms and conditions, securing project funding and aligning project resources required to execute the corporate initiative.

  Collaborated with various business units in order to understand the client business problem and environment, gather requirements, and determine what architecture best addresses customer needs.

  Successfully met project objectives by managing the triple constraints of scope, cost and time; influencing cross-functional teams of contractors, third-party vendors, and stakeholders from various LOBs; navigating through issues with Subject Matter Experts (SMEs) to identify root cause, take corrective action, and/or escalate to Senior Management accordingly. 

 

Verizon                                                                                                                 1997-2001

Position: Project Manager

 

  Lead cross-functional team of 12 system analysts responsible for migrating wholesale and residential accounts from Verizon s Legacy Billing System to the ExpressTrak Billing System.

  Consulted with clients in order to identify billing release requirements; evaluated the impact of those requirements on project definition, scope, and testing in order to determine the project schedule and associated deliverables. 

  Monitored and measured progress regularly by chairing status review meetings, identifying variances from the baseline project plan and taking corrective action when necessary.

 

MCI                                                                                                                      07/97-11/97

Position: System Analyst

 

  Developed measures and best practices for disaster recovery of provisioning systems based on quantitative and qualitative analysis and metrics.

  Established a disaster recovery plan with a series of alternatives for an MCI mission critical Operation Support System.

 

 

 

  MSc. Telecommunications Management, 2002; University of Maryland

 

  BSc. Computer Science, 1996; Concordia University (Canada)

 

  Project Management Professional Certificate, 2005; Project Management Institute

 

  Master s Certificate, Project Management, 2004; George Washington University

 

 

  Member C Federal Communications Bar Association

  Member C Diversity Council (Verizon Public Affairs, Policy, & Communications)

  Member - Project Management Institute (PMI)

 

 

 

 

 

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