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xxx-xxx-xxxx
0000 xxxxxx xxxx , xxxx , xxxxx 00000
abc@xyz.com

 

noreen mcconnell

 

 


career objective

 

quality-focused, enthusiastic administrative / business support team player specializing in handling large-scale operations, managing high-volume accounts payable / receivable, providing world-class customer service, and cultivating a strong brand image eager to offer experience toward optimizing an employer s bottom-line performance.

 

profile of qualifications

 

         top performer who makes solid decisions to reflect positively on business productivity and corporate well-being.

         integral leader who seamlessly handles confidential responsibilities while maintaining high-quality service levels.

         excellent communicator who successfully interfaces among all levels of business professionals and key clientele.

         ambitious self-starter who plans, prioritizes, and manages multiple tasks within deadline-driven environments.

 

key areas of expertise

 

administrative support                       collections processes                     workflow prioritization                budget control

data / records management             business communications              client / customer service            billing / expenses

accounts payable / receivable         contract / debt negotiations         credit / background checks        team building / training

 

professional synopsis

 

broker, realty plus, sevierville, tn                                                                                                                                          2009 c present

 

         utilize broad scope of industry knowledge to analyze client borrowers financial status and negotiate loan debts with bank processors and / or lenders on debt forgiveness and seller contribution for acceptance of short sales, along with adjusting payments, completing letters on behalf of clients, and bringing past dues current by incorporating new monthly notes.

         demonstrate sharp analytical abilities and problem-solving skills toward handling accounts payable / receivable and billing for expenses incurred during the preparation for the market (e.g. power, water, trash, clean up, inspections, lock changes).

         list and sell properties; manage profit-focused advertising processes; negotiate key contract terms; coordinate property inspections; and facilitate targeted closing processes with buyers, sellers, inspectors, agents, lenders, and title companies.

         handle bank property valuation, direct all eviction proceedings, and ensure satisfaction of ucc filing against properties.

         expertly liaise among various subordinate and mechanic lien holders to negotiate for payoffs to clear titles (e.g. power company for heat pump, state of tennessee for franchise excise tax liens, contractors for unpaid work done on property).

 

broker / trainer, marty loveday & associates, sevierville, tn                                                                                               2007 c 2009

 

         strategically steered bpos, reos, loan modification, short sales, and foreclosures within a high-volume real estate firm, including organizing and delivering results-driven training and development for agents to maximize client services success.

 

co-owner / principal / managing broker, century 21 cove mountain realty, sevierville, tn                                           2000 c 2007

 

         grew real estate firm from 15 home listings and $11 million in annual sales to $120 million, including spearheading the start-up of two divisions (i.e. real estate, overnight rental management) with a focus on serving investment / commercial buyers.

         drove business growth by recruiting, training, and managing a top-performing sales team, along with drafting sops, negotiating contracts, handling marketing / advertising, developing and controlling budgets, and overseeing client services.

 

education, professional development & technical summary

 

bachelor of business administration in management (magna cum laude)                            american intercontinental university

 

certified short sales / certified foreclosure specialist                                                                               national valuation institute

certified hud agent                                                                                                                                united states housing department

 

brokers license (since 2000)                                                                                                                                              state of tennessee

 

microsoft office (word, excel, powerpoint, outlook) • microsoft windows xp • intuit quickbooks • internet applications

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