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yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000





experienced dental management professional eager to contribute dynamic operations, marketing, public relations, administrative and coordination skills in a challenging office manager assignment.



career profile

ø  associate of applied science degree in human services.

ø  over 17 years of customer service and operations management experience.

ø  notable coordinator and facilitator with strong leadership skills.

ø  well-organized multi-tasker with strong detail orientation.

ø  self-motivated, self-directed.

ø  very organized, detail oriented, analytical and creative in delivering cost effective solutions.

ø  excellent team leader and supervisor.

ø  adept in scheduling and prioritizing assignments.

ø  proficient in customer relations and expanding revenues.

ø  adept in relationship development and facilitating repeat business.

ø  knowledgeable in business unit operations.

ø  contributor in critical process improvement.

ø  proven accomplishments in coordination, strategic planning and project management.



technology skills

ez dental, mogo, dexis and schick x-ray



professional experience

long island endodontics (2007-present)                                                                                      2003 - present

office manager

       served in practice that was sold on two occasions, with previous proprietors being dr. jeff kos and dr. lillian kaykha.

       oversee all aspects of endodontic practice in two locations.

       supervise employees, perform scheduling, monitor financial transactions and track orders.

       interview, hire and train new employees.

       coordinate physician s schedule, arrange special events and resolve patient concerns.


dr. jeff kos d.m.d. (2006-2007)

office manager

       supervised doctor s schedule, patient appointments, billing and collections.

       ordered all supplies and equipment.

       provided superior patient care and follow-up after appointments.


dr. lillian kaykha d.m.d. (2003-2005)

office manager

       same responsibilities as above position.


american airlines, new york, ny                                                                                                      1993 - 2002

frontage control department supervisor, 2000 - 2002

       supervised staff of eight supervisors and 35 air traffic controllers.

       responsible for shift scheduling, interviewing, recruitment and training of new personnel.

       enforced port authority and federal aviation administration security directives.

       represented american airlines during port authority meetings.



yyyyyy x. yyyyyy

page two



frontage control supervisor (1998-2000)

       responsible for supervising staff of eight employees handling terminal traffic and security.


special services representative (1993-1998)

       responsible for premium and high-profile passengers at kennedy airport terminal.

       assisted said passengers with all aspects of positive terminal experience.




columbia-greene community college, greenport, ny

associate of applied science, human services

who s who in american junior colleges





















yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000





cover letter text






hiring agent name


company name


city, state   zip code


dear                   :


i am currently seeking a challenging career opportunity in a dental office management capacity and am submitting my resume for your review.  in advance, i thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include an a.a.s., human services, and in-depth experience in office management.  to complement this background, i possess demonstrated expertise in staff supervision, customer appointment coordination, scheduling, task prioritization, work assignments, quality control and safety, as well as strong analytical, problem-solving and managerial capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 


i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.









yyyyyy x. yyyyyy












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