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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx •


versatile business professional eager to contribute broad-scope management experience toward supporting a dynamic organization in maximizing bottom-line performance.



respected district manager with distinguished 20-year career leading food/beverage services, personnel development and business operations for 8 different restaurants serving 48,000 customers a week. repeated success guiding sizeable, cross-functional personnel teams in driving record-setting food and beverage sales operations. proven track record of overseeing all restaurant operations, including marketing, hiring, training, budgeting, safety, sanitation, and cost control. consistently generated groundbreaking efficiencies and continuous process improvement to boost bottom-line profitability. dynamic written and verbal communication skills; fluent in english and spanish.


key skills



  • strategically coordinated all aspects of production, including labor, materials, quality control, and equipment maintenance.
  • oversaw all food preparation, quality control, portioning control, and final presentation activities, while enforcing health and sanitation regulations in all food production areas.



  • tasked with administering a $45m budget, while maintaining cost controls in food, liquor, labor, and supplies.
  • successfully implemented an innovative new program, show me line check, to improve kitchen operations.
  • supervised the opening of new restaurants exceeding $3m in annual sales, while supporting 15 nro s with red robin.


personnel management:

  • directly supervised 8 general managers, 35 salary managers and 750 hourly team members.
  • effectively hired, trained and directed staff and actively collaborated in human resource operation functions such as conducting training seminars, leading staff meetings, evaluating performance and providing guidance/mentoring.


guest relations:

  • facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention.
  • successfully steered sales operations and marketing strategies to generate high volume growth and revenue.

professional experience


regional operations director red robin international                                                                                  2004-2009


food & beverage director name of company                                                                                                  1998-2004


general manager name of company                                                                                                                 1995-1998


assistant manager name of company                                                                                                             1993-1995


kitchen manager name of company                                                                                                              1991-1993


professional education

degree in agricultural engineering university of nayarit, mexico                                                                      1986

dale carnegie training course, 2002

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