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Yyyyyy x. yyyyyy


Dynamic, articulate and ambitious Business Support Professional and current MBA candidate eager to contribute advanced communication, office management, technical savvy, legal industry knowledge and exceptional client relations skills toward supporting the goals of a progressive employer.  Strong organizational, client relations, and leadership talent with a track record of contributing critical business support that enhances the organizations overall success.  Key Skills include:


   Manage and Prioritize Tasks

   Computer/Technical Savvy/MS Office

   Budget Management/Expense Control

   Schedule Appointments and Meetings

   Liaison for Clients and Executives

   Dynamic and Persuasive Communicator

   Work in a Fast Paced Environment

   Critical Thinking & Time Management

   Collections Processes

   C-Level Administrative Support

   Vendor Relations/Negotiation

   Identify Process Improvement Opportunities

   Data Collection/Research/Report Creation

   Concise Attention to Detail


Technical Proficiencies:  QuickBooks, Clearwell Systems, Concordance, iPro, WestLaw, Excel and MS Office

Professional History


2009 to Present:  MVCONNECT, LLC, Palatine, Illinois

2010 to Present:  Director of Insurance and Vendor Management

2009 to 2010:  Executive Assistant to CEO

2009:  Case Worker / Fraud Investigator


2008 to 2009:  C2 Legal, Chicago, Illinois - Account Manager/Litigation Support Services

2007 to 2008:  Brennan & Clark Ltd, Villa Park, Illinois - Debt Collector/Commercial Collections

2004 to 2007:  Schiff Hardin LLP., Chicago, Illinois - Legal Assistant/Construction Law Group

2001 to 2004:  Chocolate Moon Espresso Co., Elmhurst, Illinois - Customer Service/Shift Manger




In Progress:  Keller Graduate School of Management - Masters of Business Administration

2004:  Elmhurst College - Bachelor of Art,  Professional Communications & Religious Studies


Professional Profile


© Applied strong process improvement talent to create and implement an internal insurance department; collaborated with outside general insurance agency to facilitate implementation, secured critical licenses and built departmental infrastructure to collect additional and residual revenues through insurance commissions.

© Worked with organizations transactional attorney and lender s counsel to obtain corporate documentation and establish adequate collateral protection and assignment to secure a multi-million-dollar line of credit.

© Spearheaded awareness and program development strategies to drive employee donations to the Recovery Agents Benefit Fund; company received recognition with the RABF s 2010 Humanitarian Award .

© Utilized strong business acumen, writing and editing talents to review and revise independent contractor agreements.

© Championed the development and implementation of new processes to manage CEO s finances; integrated Quick Reconcile worksheet, CEO Finance Calendar, and updated QuickBooks files and bring accounts up-to-date.

© Project managed event planning strategies and secured a production company to document a company-hosted event; contributed sound marketing and editing skills to guide post production, event highlights and testimonial spots.

© Leveraged strong collections and communications talents to recover delinquent funds in a case where client was ultimately detained in a Chicago Federal Corrections facility.




Notary Public C State of Illinois (Commission Expires March 12, 2014); certified and bonded

Licensed Illinois Insurance Producer (Property & Casualty)

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