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Retail Management


Operations ~ Business Development ~ Team Building ~ Profit Optimization

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Profile of Qualifications


Ø  Over 20 years progressive experience in big box/super center retail management

Ø  Consistent track record of leading stores to well over $100M in annual sales and exceeding company sales, profit and shrinkage plans

Ø  Successfully built a team-oriented, supportive collaborative work environment generating 48% reduction in associate turnover against prior fiscal year

Ø  First Manager to turn profit at Delray Beach location in the store s 8-year history

Ø  Strategically expanded and diversified revenue streams by transitioning 100K sq. ft. general merchandise store to 227K sq. ft. super center; grew annual sales from $62M to $142M

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Professional Experience


Store Manager, Walmart Stores, Inc.-West Palm Beach, FL                                        1986-Present

  Have steadily progressed with company in both New Jersey and Florida, from Assistant  Manager and Co-Manager to currently steering full-scope operations of a high-volume store generating $107+ in annual sales, serving a broad customer population and employing a diverse associate base

  Proficiently drive multiple facets of business operations ranging from human resources, sales and customer service to merchandising, inventory control and management reporting

  Successfully hire, train and direct top-performing teams committed to superior customer service

  Strategically schedule employees to maximize use of resources, meet business volume demands and control labor costs

  Effectively implement policies, procedures and operational systems to boost productivity, efficiency, quality, and profitability

  Build employee relations by planning/hosting multi-cultural off-site holiday parties

  Facilitate competitive leveraging in the community through proactive fundraising/charitable events

Additional Background


  Honorably Discharged Specialist 5th Class, United States Army; served in Middle East

  Varied retail management and customer-focused positions spanning broad industries

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Bachelor of Science, Business Administration/Marketing; University of Central Florida

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Community Activities

Fundraising/Charitable Event Coordinator in association with Walmart: Children s Miracle Network, Give the Kids a World Foundation, Sheriff s Department, Local and Hispanic Chambers of Commerce






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Hiring Agent Name


Company Name


City/State/Zip Code




Are you seeking a performance-driven Manager with a dynamic record of success in driving sales and profit growth?  I am currently seeking a challenging new career opportunity where my solid track record in steering operations of $100M+ annual sales performers will benefit your organization.  To acquaint you with my qualifications, I am submitting my resume for review;

in advance, thank you for your time and consideration.


As demonstrated in the accompanying resume, I have built a progressive career with Walmart over the course of many years, with extensive P&L and operational accountability.  I excel in defining and executing strategies to generate revenue growth, improve operational processes, attract and retain top employees, facilitate competitive market leveraging, and maximize bottom-line profits.  Among my many achievements:


Ø  Reduced employee turnover 48% over prior fiscal year

Ø  Converted 100K sq. ft. merchandise store to 227K sq. ft. super center, generating additional $80M in annual sales

Ø  Consistently surpass company sales, profit and shrinkage plans


Complementing this, I offer a Bachelor of Science in Business Administration, with a major in Marketing. I am also actively involved in building company presence within the community by planning and coordinating fundraising/charitable events.


As a management staff member, I am prepared to deliver both immediate and long-term results and you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.






Donald McMichael

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