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yyyyyy x. yyyyyy                                                            0000 xxxxxx xxxx , xxxx , xxxxx 00000




results-driven leader eager to contribute strong operations, management, recruitment, financial control, customer relations, communication and team building skills toward actively supporting the employer in a challenging human resource management assignment.


career profile

ø  over 17 years of highly successful business background.

ø  bachelor of science degree, executive management training.

ø  skilled in all facets of hr management in competitive food service sector.

ø  expertise in recruitment and workforce development.

ø  adept in identification/resolution of customer issues/problems.

ø  proven capacity in procurement, inventory control, quality assurance and safety.

ø  outstanding strategic planner and forecaster.

ø  efficient in all facets of daily scheduling, planning and supervision.

ø  capacity in facilities, policy/procedures and process improvement.

ø  effectively manage staff personnel.

ø  knowledgeable in benefits administration, enrollment procedures and regulatory compliance.

ø  facilitate training process.

ø  highly effective project manager with strong knowledge of financial control, accounting, scheduling, payroll and community involvement.

ø  record of progression to assignments of increasing authority and responsibility.

ø  strong entrepreneurial and management abilities.

ø  well-organized multi-tasker with strong detail orientation.

ø  proficient in advanced business software applications.

ø  spanish linguist.


professional experience

taco bell, los angeles, ca                                                                                                      1995 c present

general manager

       long-standing manager of high volume restaurant unit.

       hold full p&l accountability.

       conduct in-depth sales analysis and forecasting.

       recruit, train, develop and motivate highly efficient staffs.

       deliver high quality service with strong cost control.

       spearhead efficient daily operations.

       originate and monitor budgets to achieve revenue objectives.

       deliver comprehensive employee performance appraisals to stimulate professional growth.

       act as unit coach to facilitate process improvement and quality control.

       achieve/overachieve all safety, food cleanliness and health regulatory compliance objectives.

       track and monitor employee hours to ensure proper payroll disbursements.

       meet/exceed corporate customer satisfaction standards.

       attain positive work environment key to productivity and efficiency.

       plan and implement employee scheduling to control costs.



earlier background

prior to 1995, served as general manager, taco bueno, dallas, tx, and in a series of progressively responsible roles in the restaurant and hospitality sectors.  in these assignments built outstanding training & development, recruitment, operations, customer relations, inventory control and quality assurance skill sets.



university of mexico, mexico city, mexico

bachelor of science, 1986

yyyyyy x. yyyyyy                                                            0000 xxxxxx xxxx , xxxx , xxxxx 00000





cover letter text






hiring agent name


company name


city, state   zip code


dear                   :


i am currently seeking a challenging career opportunity in a human resource capacity and am submitting my resume for your review.  in advance, i thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include a b.s. degree and over 17 years of relevant experience in the food service and hospitality sectors.  to complement this background, i possess demonstrated expertise in recruitment, training & development, inventory, procurement, qc, operations, scheduling and customer service, as well as strong analytical, problem-solving and managerial capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 


i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.








yyyyyy x. yyyyyy













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