Ø Successful sales and marketing executive with expertise in devising innovative process/policy improvements and cultivating strong business relationships to drive public awareness and sales.
Ø Excel in training, developing and directing high-performance teams; have spearheaded numerous training initiatives, equipping staff with tools and resources for maximizing performance.
Ø Dynamic analytical, team leadership, fiscal administration, client relations, and problem solving skills.
Ø Technically proficient in Microsoft Office 98/2000/2003/2007, Social Media and Networking Applications, Mozilla Suite, Adobe Acrobat, and A/S 400 Platform.
Increased annual contributions by 34%, over the previous year.
Authored, and awarded approximately $150.000 in grants from federal, state, corporate, and private sources for the Kimberton Fire Company.
Generated a net profit of approximately $62,000.00 by coordinating 3 special promotional events.
Achieved <172% of sales goals for the 3rd and 4th quarter of 2007.
KIMBERTON FIRE COMPANY, Kimberton, PA, Vice President 2007-Present
Contribute dynamic leadership skill to pilot an innovative public relations and fundraising campaign in a volunteer work environment.
Cultivate strong business relationships with local media and government leaders to drive maximum public exposure and assistance.
TRANSCARE ML, INC., Paoli, PA, Logistics Management Specialist, 2000-2005; 2008-Present
Drive business development by allocating resources to provide superior service to major contracts with large-scale companies such as Main Line Health, Aria Health, Veterans Affairs Medical System, and Christiana Care Health System.
Develop and schedule staff to provide optimal coverage based on patient volume.
Authorize Medicare/Medicaid and third party insurances and oversee assignment of benefits for services provided.
Resolved client and staff complaints by identifying optimal solutions within established guidelines.
Served as primary consultant for internal crises, responding to vehicle failure, patient care complaints, and patient belonging complaints.
COMPANY CONFIDENTIAL, Sales Manager/Sales Associate 2007-2009
Directed staff training initiatives to motivate and manage a sales team of 10 people to develop client relationships, drive sales and exceed sales goals.
Oversaw HR programs including payroll and benefits administration, hiring, and termination.
Ensured client contentment by managing and implementing process improvements for client satisfaction programs.
MILLERSVILLE UNIVERSITY OF PENNSYLVANIA, Millersville, PA, Bachelor of Arts in History, 2007
DESALES UNIVERSITY, Center Valley, PA, Coursework in Communications and Marketing
Volunteer Emergency Medical Technician, 12/1998-Present
Ritualist and Alumni Relations Chair, Lambda Chi Alpha International Fraternity
Member, Alumni Advisory Board, Lambda Chi Alpha, Millersville University
Member, Millersville University Alumni Association
Member, Lambda Chi Alpha Alumni Association, Philadelphia Area Chapter.
Eagle Scout, Boy Scouts of America
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