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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx • abc@xyz.com
proficient professional eager to contribute management expertise as well as strong communication skills and customer service talents toward actively supporting an organization in maximizing performance.
profile
- offer solid and progressive business operation experience, including expertise within sales/marketing, management support and customer service capacities.
- in depth experience in client-focused industries skilled in delivering world class customer service.
- adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
- apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
- capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
- skillful at performing independently or within a team to exceed all operational goals and objectives.
- fluent in english and spanish.
professional experience
center manager aamco transmission 2009-present
- consistently ensured delivery of quality customer service vital to sustaining and growing clientele base.
- spearhead a broad range of customer-related business operations, from inputting vehicle data, file management and letter drafting to submitting customer insurance claims and helping walk-ins.
- effectively train and direct staff and actively collaborated in operational functions such as scheduling client appointments, ordering parts, collecting payments, and selling vehicle services.
- collaborated with management in the operation of aamco transmission and cottman transmission.
center manager aamco transmission 2006-2009
- successfully steered sales operations to generate high volume growth and revenue; responsible for highest sales week in 3 years, at $28k.
head cashier burlington coat factory 2005-2006
- responsible for a broad range of store functions, including store replenishment, accurate register counts and restocking floor with new merchandise.
key holder candies, inc. 2004-2005
- sharp business acumen and experienced in managing broad scope of operations, from opening/closing store, sales/marketing and customer service to inventory control, register counts and daily reports.
professional education
dental hygienist program union
county college
present
management seminars aamco transmission date
yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx • abc@xyz.com
date
hiring agent name
title
company name
address
city/state/zip code
dear__________________:
i am currently seeking a challenging career opportunity in a [insert job title] capacity and am submitting my resume for your review. in advance, thank you for your time and consideration.
as demonstrated in the accompanying resume, my professional qualifications include experience in business operations, sales generation, management support, and customer service. an examination of my credentials will confirm that i am a skilled professional who thrives in a challenging work environment. i am driven, independently motivated, and results-oriented. i enjoy a challenge and work hard to achieve success. it is my practice to operate within a strict conduct of professionalism and integrity with my clientele. to complement this background, i offer dynamic communication, organization, leadership, and relationship management skills.
as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.
sincerely,
yyyyyy x. yyyyyy
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