Results-focused and sharp Business Analyst/Project Manager eager to contribute exceptional technical, leadership, and analytical talents toward supporting a dynamic company in optimizing performance.
Perceptive and visionary with outstanding capabilities in project/team leadership, data analysis, and process improvements. Adept at business system analysis, vendor negotiations and management, quality assurance, and application deployment; significant strengths with warehouse management applications and supply chain support. Excel throughout all phases of SDLC (software development life cycle) and proven skills in managing projects to successful and timely completion. Methodical and focused problem solver with a solid reputation for integrity, relationship-building skills, and commitment to quality control and client satisfaction. Exemplary organizational, multi-tasking, communication and prioritization skills; able to balance multiple projects simultaneously.
Streamlined receiving, stocking and sales order process for NEC Corporation to achieve and sustain a 99.9% daily accuracy rate.
Selected and served as Project Manager for Japan Advance Shipping Notification (ASN) upgrade which automated daily data entry in LA distribution center, saving 100+ man hours per month with an accuracy rate of more than 99.9%.
Played an integral role in multi-year project to upgrade all NEC divisions to SAP platform by contributing to interface design, test case validation, data conversion, and legacy system retirement; completed U.S. phase on time with zero conversion issues.
Expedited sales order process for NEC by introducing color-coded shipping feature, eliminating missed shipments, boosting throughput capacity by 20%, and enhancing materials handling efficiency.
As Inventory Control Specialist for Wyse, diligently analyzed and resolved all transactional issues within Distribution Center resulting in a consistent accuracy of 99.9%.
Captured savings of $200K for Wyse by orchestrating new cycle count program to eliminate annual physical inventory and warehouse shutdown.
NEC Corporation Of America, Santa Clara, CA, 1998 to 2009
Business Analyst / Project Manager
Spearheaded full-scope SDLC for warehouse management and associated supply chain applications, exhibiting proficiency in directing development team from initial project approval through user acceptance testing.
Expeditiously project-managed successful web-based UPS manifesting upgrade.
Applied dynamic leadership talents toward driving implementation of web-based Shipnet program which provided receiving and order shipment details for internal and external customers.
Decisively determined, prepared, and implemented several Key Performance Indicator reports for Order Planning group.
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Professional Experience continued
Championed critical SOX (Sarbanes-Oxley) Compliance initiative, meticulously documenting all process flows and cooperating with external auditors for transaction validation.
Improved business efficiency and continuity by resourcefully instituting satellite warehouse to support offsite engineering and sales.
- Assigned to special task force charged with deployment of new warehouse management system, and exercised outstanding organizational strengths to write and validate module test cases resulting in seamless implementation.
- Facilitated system training for warehouse personnel and planning and operations staff.
Navigated redeployment of warehouse management system to new multi-customer facility in LA on time with zero customer service interruptions or data loss.
Wyse Technology, San Jose, CA, 1994 to 1998
Database / System Administrator
- Earned promotion from role as Inventory Control Specialist based on proven success in project management of new warehouse management system inclusive of requirements definition, interface design, acceptance testing, and user training.
- Leveraged considerable technical acumen toward administering comprehensive warehouse management system.
- Steered user acceptance testing and data / reports conversion phases of extensive PeopleSoft ERP application installation.
- Co-managed new HP9000 server cluster running HP-UX 10 with full accountability for coordinating all post-deployment hardware and software upgrades.
B.S. Business Management (in progress), Mission College / Menlo College, SC, CA
A.S. Electronic Science, Condie College, Campbell, CA
ITIL Certificate in IT Services Management
PeopleSoft Inventory Control Certification
CPR / AED Certified
Operating Environments: Windows Vista/XP/2000/NT, HP9000, HP-UX
Software & Tools: Microsoft Office Suite (Access, Excel, Outlook, PowerPoint, Project, Word), Firefox, Visio, PL/SQL, TOAD, Oracle Forms/Reports, PeopleSoft, Sybase, Allpoints, FTP, EDI, ODBC.
Hiring Agent Name
Are you seeking a dedicated and solutions-oriented Business Analyst/Project Manager to support your company in maximizing performance? I am currently exploring new opportunities, and am interested in joining your team. To acquaint you with my qualifications, I m submitting my resume for your review. In advance, thank you for your time and consideration.
As demonstrated, I offer seasoned experience in driving technology-driven business solutions which streamline and expedite operations and capture measurable cost savings. I excel in project management, team building and leadership, data and system analysis, and implementing process improvements. I also possess first-rate communication skills vital to determining and responding to client needs and forging collaborative business relationships.
As a member of your team, I will consistently exhibit dedication to playing a large role in achieving and surpassing goals. I am eager to meet with you to discuss how my qualifications support your current and prospective needs, and welcome the opportunity to interview at your earliest convenience.
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