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yyyyyy x. yyyyyy                                           0000 xxxxxx xxxx , xxxx , xxxxx 00000





business professional, with in-depth experience in customer service, sales, staff management and unit management eager to contribute skills in support of a progressive organization.


career profile

ø  over 12 years of business experience, with the most recent assignment in variety of roles in the audio/visual sector, beginning as a field technician and advancing to a property director with technician oversight responsibilities.

ø  earlier developed management capabilities and customer interaction skill sets through employment in several restaurant entities, with duties ranging from waiter, bartender and line cook to responsibilities for unit cash control/oversight and facility closing on a nightly basis.

ø  additionally, for a big box retail organization, advanced from lot attendant through to sales associate, with oversight responsibilities for merchandise and providing efficient and courteous assistance to customers.

ø  technical capabilities and skill sets were utilized in support of being assigned to provide customers with deck designs.

ø  actively involved with community through volunteer work at local homeless shelter.


professional experience

presentation services audio visual, norfolk, va                                                                   2006 c 2011

av technician / property director

       hired to perform audio video (av) technician duties, including providing guest av services for meetings and other events at hotels and convention centers.

       prior to event, met with venue management to ascertain av requirements; during meetings, assured all technical issues were handled smoothly and that any problems/difficulties that arose were skillfully handled immediately.

       due to excellent performance, was promoted to director, scheduling field assignments for av technicians and supervising their work.

       also performed sales calls and maintained billing records for the property.


tabb s at riverview, norfolk va                                                                                           2001 c 2006


       for this family-owned restaurant, provided variety of services including close interaction with customers and responding supportively and accurately to their requests for food and beverages.

       these responsibilities included providing diligent oversight of cash transactions and the cash drawer as well as assuring facility security by carefully attending to night unit closure.

       prepared menu items skillfully, accurately and quickly to meet needs of clientele base.



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yyyyyy x. yyyyyy

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max and erma s, norfolk va                                                                                                2005 c 2006


       performed wide-ranging line cook responsibilities while serving concurrently with tabb s assignment, preparing menu items in accordance with customer requests, with a focus on excellent preparation and presentation.


home depot, norfolk, va                                                                                                    1999 c 2001

sales associate

       originally hired as a lot attendant, assisting customers with loading heavy materials into their vehicles, and collecting carts from parking lot and returning them to store for use by customers.

       was promoted to sales associate based on strong work ethic and performing all assigned tasks successfully and with a positive attitude.

       as sales associate was assigned specific aisle to maintain, assuring that merchandise was stocked and available for sale.

       worked with customers, answering questions and providing any assistance possible.

       also cut glass and wood to specific sizes, performed special ordering and designed decks to customer specifications.



earlier experience

prior to 1999, served as assistant manager at zero s subs, norfolk, va.  in this assignment, prepared customer food orders; was additionally tasked with personnel supervision as well as with inventory control/management and with assuring cash drawer accuracy.




old dominion university, norfolk va

biology degree studies



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