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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx •


versatile business professional eager to contribute broad-scope office management experience toward supporting a dynamic organization in maximizing bottom-line performance.



  • skilled professional offering over 10 years of solid and progressive administrative operations experience, including expertise within office support, clerical operations and client services capacities.
  • in depth expertise in a broad range of administrative support functions, including accounting and hr.
  • strong background handling with multi-line phones with up to 8 lines, including cisco systems.
  • adept at developing and maintaining detailed administrative and procedural processes to reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.
  • skilled at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
  • apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
  • demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines, and working in a fast-paced professional environment.
  • technically proficient in quickbooks and microsoft office suite; type 60 wpm, 10-key and
  • dynamic communication, organization, troubleshooting, and relationship management skills.


professional experience


office support/consumer disputes/financial services advantage credit                                     2007-2008

  • sharp business acumen and experienced in managing broad scope of operations, from processing incoming faxes, database management and investigating all consumer disputes to updating accounts, investigating returned mail and processing invoices.
  • consistently ensured delivery of quality customer service vital to sustaining and growing clientele base.
  • effectively managed a broad range of financial tasks, including placing outbound customer collection calls, processing payments and fielding queries about invoices.


office manager pods/express personnel                                                                                    2005-2006

  • strategically handled numerous accounting functions simultaneously, from setting up new vendors and making deposits to preparing direct deposits
  • proficiently maintained sole accountability for all storage units assigned to the company, including the creation and updates of storage unit lists.
  • actively collaborated with management in developing and updating policies to prevent further incidents.


administrative assistant quality cable and fiber services, inc.                                                    2001-2005

  • efficiently administered a 20-phone nextel account, including tracking usage, updating user information and replacing damaged/worn equipment.
  • responsible for managing truck registration on the company fleet, ensuing trucks are registered correctly according to weight.


customer service associate the tree farm                                                                                   1999-2001

  • facilitated client-focused, service-oriented environment vital to maximizing customer satisfaction and retention.
  • effectively trained and directed customer service staff and actively collaborated in operational functions such as new associate orientation, evaluating performance and providing guidance/mentoring.


yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx •











hiring agent name


company name


city/state/zip code




i am currently seeking a challenging career opportunity in a [insert job title] capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include experience in administrative operations, office support, clerical functions, and client services. an examination of my credentials will confirm that i am a skilled professional who thrives in a challenging work environment. i am driven, independently motivated, and results-oriented. i enjoy a challenge and work hard to achieve success. it is my practice to operate within a strict conduct of professionalism and integrity with my clientele. to complement this background, i offer dynamic communication, organization, administration, and relationship management skills.


as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.









elle schmoldt

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