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yyyyyy x. yyyyyy             0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                        (xxx-xxx-xxxx • abc@xyz.com

 

results-driven, solutions-focused executive assistant with b.s. in organizational leadership eager to contribute

proven administrative support, public relations, and team building talents toward maximizing a company s success.

 

profile

 

         offer over six years of strong public-sector executive-level administrative support experience.

         dynamic leadership abilities; adept at multitasking within fast-paced, high-pressure situations and strategically planning, prioritizing, and coordinating individualized and team-based workflow to maximize productivity, efficiency, and quality.

         empower associates to make decisions to reflect positively on organizational well-being and customer satisfaction.

         solid supportive analytical, problem-solving, and troubleshooting skills, as well as superior communications abilities.

 

~ education and technical proficiencies ~

 

bachelor of science in organizational leadership

wright state university

 

associate of applied science in business management

sinclair community college

 

microsoft office suite • internet / intranet applications

~ willing to learn / master additional programs as necessary ~

 

professional synopsis

 

ohio department of alcohol and drug addiction services, columbus, oh

administrative assistant quality improvement division                                                                                                2007 c 2009

 

         applied broad scope of administrative support talents toward successfully directing all division-wide filing system efforts, along with maintaining critical quality improvement certifications and licensures for residential / outpatient / opioid agonist treatment, driver intervention, and prevention programs.

         liaised among diverse providers to include organizing and distributing departmental correspondence, and expertly establishing certification review days to ensure seamless recertification processes.

         demonstrated strong leadership skills toward delegating employee schedules to optimize productivity among a top-performing five-member team, as well as resourcefully providing technical knowledge to assist key quality improvement survey staff endeavors.

 

governor s office state of ohio, columbus, oh

executive assistant boards and commissions                                                                                                                   2005 c 2007

 

         strategically steered application processes for potential board and commission members to include maximizing organizational efficiency through accurate and effective data entry, follow-up research, and system management practices.

         supported various state-wide and community efforts such as governor bob taft s state of the state addresses, as well as tutoring elementary students through the popular ohioreads program.

         contributed a comprehensive knowledge of public-sector processes to promptly handle constituent and board member requests and effectively resolve key business challenges.

 

constituent aide / customer service representative constituent inquiries                                                                             2005

 

         utilized superior communications and interpersonal relations abilities to facilitate productive face-to-face consultations with concerned citizens regarding wide-ranging issues to include actively responding to matters via phone, fax, and mail.

         drafted, edited, and proofread critical correspondence addressed to the citizens of ohio and the ohio general assembly, as well as regularly networking among high-profile state agencies and constituents to optimize public-sector communications.

yyyyyy x. yyyyyy             0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                        (xxx-xxx-xxxx • abc@xyz.com

 

 

 

date

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging and rewarding [ insert job title ], and am submitting my resume for your review.

 

i am eager to apply over six years of solid administrative support, public relations, and team building experience toward maximizing your company s success.  to compliment my job history, please note that i hold a bachelor of science in organizational leadership from wright state university, as well as an associate of applied science in business management from sinclair community college.

 

most recently, as an administrative assistant with the ohio department of alcohol and drug addiction services (quality improvement division), i provided a broad scope of professional support talents toward effectively directing all division-wide filing system efforts to include maintaining critical quality improvement certifications and licensures for residential / outpatient / opioid agonist treatment, driver intervention, and prevention programs.  i also demonstrated strong leadership skills in delegating employee schedules to maximize productivity among a top-performing five-member team, as well as resourcefully providing technical knowledge to assist key quality improvement survey staff endeavors.

 

you will find me to be a results-driven, solutions-focused team player who empowers associates to make decisions to reflect positively on organizational well-being and customer satisfaction.  in addition, i am adept at strategically planning, prioritizing, and coordinating workflow to optimize productivity, efficiency, and quality.  for these aforementioned reasons, i believe i will prove to be an incredible asset to your company.

 

i look forward to hearing from you in order to discuss an available opportunity for which i am qualified.  i may be reached as indicated, and thank you in advance for your time and consideration.

 

sincerely,

 

 

 

yyyyyy x. yyyyyy

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