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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

 

Ambitious and sharp Information Systems Graduate eager to contribute solid talents in business analysis, IT consulting, and research toward supporting a dynamic company in optimizing bottom-line performance.

 

Profile

 

         Excellent blend of organizational, critical thinking, documentation and communication skills; fluent in Tamil and Telugu. 

         Team-driven and resourceful; thrive on challenges and perform effectively under pressure.

         Proven success in planning, developing and implementing business solutions which can optimize and support business growth, sustainability, productivity, and competitive positioning.

         Recognized as a hands-on leader that consistently meets and exceeds client/customer expectations.

         Reputation for professionalism, strategic thinking abilities, solid judgment, troubleshooting and problem solving abilities. 

         Highly versatile with an exemplary ability to quickly and effectively master new roles, responsibilities, technologies and environments.

         Display a cooperative work ethic and a superior level of adaptability, initiative and diligence.

         Able to motivate, train, and inspire team members to display productivity and service excellence.

 

Education & Certifications

 

New York University, Leonard N. Stern School of Business, New York, NY, 2009

B.S. Degree in Information Systems and Management

  • Earned Stern scholarship based on outstanding academic performance and credentials.
  • Recipient of SWMHS scholarship for earning 2nd highest SAT score among 406 students.
  • Served as VP of Operations for Information Systems Society.

 

International Study Project C Maersk Logistics, Buenos Aires, Argentina, 2008

  • Attended several meetings with top-level executives and presented strategic business proposal based on assessment of internal and external factors.

 

Study Abroad Program, NYU in Florence, Florence, Italy, 2007

 

Professional Experience

 

Caf 81, 2009

Server / Business Development Assistant

  • In addition to serving customers, critically analyzed daily operations and provided recommendations designed to increase sales, customer satisfaction, and repeat business.
  • Proactively boosted customer traffic by 100%+ through marketing on social networking sites and around campus.

 

Continued

 

 

Yyyyyy x. yyyyyy ~ Page 2 of 2

 

Professional Experience continued

 

IBM Identity & Access Management, 2008  

IT Specialist (Intern)

  • Handpicked to participate in selective Intern Recruitment Program and contributed to broad-based IT functions such as creating user guides and flowcharts via Microsoft Visio.
  • Effectively devised procedural documents to seamlessly transition accounts using Lotus Notes.
  • Applied keen organizational strengths toward managing several projects concurrently while balancing contract negotiations, client relations, and compliance audits.
  • Proactively supported team members in data gathering efforts, document reformatting, and facilitating meetings.

 

NYU, Information Systems Department, 2007 to 2008

Research Assistant      

  • Demonstrated significant multi-tasking expertise toward maintaining database of financial data gathered from 10-K reports of eCommerce companies. 
  • Defined and recorded categorical values to systematize financial information across companies.
  • Meticulously examined breakdown of revenues spanning several years and identified patterns of eCommerce growth.

 

Caf Spice, 2006 to 2007

Waitress / Bartender    

         Contributed to driving restaurant revenue growth by establishing, nurturing and maintaining relationships with guests and providing exceptional service and attention; achieved perfect scores on customer service reviews.

         Merged confidence, courtesy and a pleasant demeanor to record orders and serve guests.

 

Sovereign Bank, 2006

Customer Service Representative

  • Expeditiously processed and recorded transactions encompassing deposits, withdrawals and check cashing, consistently adhering to bank policies and procedures and exhibiting outstanding accuracy.

 

Penn Federal Savings Bank, 2005

Teller  

         Performed teller transactions inclusive of deposits, withdrawals, check cashing, payments, and cross-selling of bank products and services.

         Exhibited polished customer relationship skills in answering inquiries regarding accounts.

         Provided superlative service and attention to maximize customer satisfaction and loyalty, and displaying strong leadership attributes in training and mentoring new hires.

 

Computer/Software Skills

 

Microsoft Office (Word, Excel, Access, PowerPoint, Outlook), Microsoft Visio, CA Erwin Process Modeler; SQL, Lotus Notes, Weka, Stata

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