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Yyyyyy x. yyyyyy                               0000 xxxxxx xxxx , xxxx , xxxxx 00000



Career Objective                                                                                            

Results-driven Manager eager to contribute dynamic leadership, communication and team building skills toward actively supporting a progressive company in optimizing operational and financial performance.



Ø  Offer extensive experience in retail management, with comprehensive customer service background.

Ø  Effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

Ø  Proactive leader who successfully trains/develops, mentors and leads top-performing teams committed to providing superior service.

Ø  Proven value and dedication as a team member, as demonstrated by longevity and progression throughout career.

Ø  Ability to increase overall sales goals through company programs, loss prevention and accountability.

Ø  Dynamic communication, presentation, relationship building and problem-solving abilities.

Ø  Excel at interacting with broad populations including senior management, sales and customer service staff as well as customers and vendors.


Key Recent Achievements                                                                              

Ø  Voted best store in the district for the best merchandising presentation.

Ø  Successfully won Golden Contribution for a significant % of increase over last year.

Ø  Directly collaborated with senior management in launching one of the first Target Stores in South Jersey.

Ø  Selected to be a district trainer.

Ø  Member of district assessment team.

Professional Experience                                                                               

Target Stores                                                                                        1997-2006, 2008-Present

Executive Team Leader - Philadelphia, PA (2008-Present)

  Contribute dynamic leadership skills in managing all aspects of daily store operations, with strong focus on motivating team members to optimize performance, productivity and efficiency.

  Successfully promote superior service and exceptional customer satisfaction by promptly resolving issues and preventing escalation.

Executive Sales Team Leader - Atlanta, GA (2003-2006)

  Maintained full accountability for the effective administration and maintenance of a branded sales floor, weekly transition checklists, while maintaining high levels of inventory on the sales floor.

  Applied solid interpersonal relation abilities toward communicating daily information, district goals, and recognition via both direct communications and email. 

  Conducted comprehensive review and analysis in order to prepare monthly corporate figures, scheduling and store goals among the team.

  Acquired valuable experience in high level training techniques to enhance overall knowledge of the company and it's programs.

ETL Logistics - East Windsor, NJ (2002-2003)

  Efficiently planned and coordinated workflow, defined staffing requirements and assigned projects to optimize utilization of human capital and operational resources.

  Proficiently handled shipping and receiving by unloading trucks and ensuring the timely stocking of merchandise on the sales floor, demonstrating strong project management and multitasking skills in achieving operational goals and timelines.

  Maintained a branded stockroom such as locating MDSE, staging MDSE for sales ad, and ensuring all clearance is removed when designated.

  Maximized team morale, productivity and retention by conducting daily motivational sales and recognition meetings.

ETL Salesfloor - Burlington, NJ (2001-2002), Tomsriver, NJ (1999-2001)

  Traveled extensively to proactively launch new stores and train all new department managers and team members on company processes and customer service techniques.

  Directly built and established key relationships and liaised between store department managers.


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Target Stores                                                                                        1997-2006, 2008-Present


ETL Salesfloor, ETL Overnight Flow, Salesfloor T.L. - Brick, NJ (1998-1999), Cherryhill, NJ (1997-1998)

  Supported numerous other stores in successful launches and assisted with overall building operations and sup port maintenance through the logistical branch.


Bed Bath and Beyond - Buckhead Atl, GA                                                                      2006-2007

Dept. Manager

  Effectively coordinated and facilitated diverse store activities including maintaining stock levels, managing customer relations and managing execution.

  Served several additional functions including Bridal Consultant and Safety Team Captain, exhibiting exceptional versatility and interpersonal relation skills.

  Collaborated with management on floor moves in order to create and ensure a pleasurable shopping experience for customers.


Best Buy - Stone Mountain, GA                                                                                      2006-2007

Product Process Manager

  Exhibited strong project management and multitasking abilities in handling security, daily figures, planogram presentations, shipping and receiving and warehouse presentations.


Prior Experience


Casual Male                                                                                                                  1996-1997

First Assistant Manager, Store Sales Manager


Lerner New York                                                                                                            1992-1996

Store Sales Manager, Co-Sales Manager, Sales Associate


Education & Professional Training                                                            

  Select Business Management & Human Resource Courses - Gloucester County College (Sewell, NJ)

  Select Administration Courses - International College of Excellence (Atlanta, GA)

  Completed rigorous courses including: Organizational Staffing, Compensation, Management, Communications, Labor Relations, Business, Character in the Workplace & Excellence in Character


Yyyyyy x. yyyyyy                               0000 xxxxxx xxxx , xxxx , xxxxx 00000













Hiring Agent Name


Company Name


City/State/Zip Code




I am currently seeking a challenging career opportunity and am submitting my resume for your review.  In advance, thank you for your time and consideration.


From leading high performance teams and facilitating superior client servicing to streamlining operations and executing proactive processes/procedures, I have continually excelled in maximizing performance as a dynamic leader.  I excel in identifying and resolving inefficiencies, introducing solutions instrumental to boosting performance and strategically utilizing resources to generate optimal results.  As illustrated by my career background, I have extensive experience in operations management and customer service, with proven ability to boost overall sales goals through company programs, loss prevention and accountability.  Among my accomplishments, I successfully won Golden Contribution for a significant percentage of increase over the prior year and led a store to win Best Merchandising Presentation in the district.


As a member of your staff, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  I am confident that I could be a valuable asset to your firm, and look forward to interviewing with you in the near future.







Yyyyyy x. yyyyyy


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