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Yyyyyy x. yyyyyy

PO Box 285  ¾  West Seneca, XXXXXX xxxxxx  ¾  (xxx-xxx-xxxx ¾ abc@xyz.com

 

Executive Profile

 

Results-driven executive manager / business developer with numerous years of experience in program deployment and management, relationship building, P&L responsibility, risk assessment and mitigation, and strategic planning in the retail banking arena.  Dynamic communication, presentation, negotiation, and relationship management skills along with sharp business acumen and demonstrated ability to grow revenues, expand client base, and increase bottom-line profitability.  Effectively identify and capitalize on opportunities to penetrate and develop markets in constantly evolving environments; proactively monitor industry trends and developments, including competitive services and marketing activities. 

 

Professional Experience

 

HSBC Bank                                                                                                                                             2005 C Present  

Senior Network Incentive Manager C First Vice President, Xxxxxx, XXXXXX (11/2009 C Present)

  • In recognition of outstanding performance, steadily progressed within the bank to attain present position entrusted with oversight of Network Incentive Development program, including responsibility for driving profits and administering $35M budget
  • Lead onsite and offshore Analytics Team in factoring commissions within branch network, including those paid on business and consumer loan products, mortgages, investments, mutual funds, annuities, and checking accounts
  • Establish and continually improve Network Incentive Development strategies and procedures, ensure compliance with all regulatory guidelines and corporate policies, and monitor operations to maintain alignment with business objectives
  • Work closely with interdepartmental and external parties to consistently achieve goals and meet customer needs with profitable products / programs; facilitate communications regarding strategy and direction within retail network

Senior Product Manager Business Banking & Consumer Credit C First Vice President, Xxxxxx, XXXXXX (10/08 C11/09)

  • Ensured competitiveness and profitability of programs within business banking and consumer loan arena; responsible for meeting profitability goals on $2.6B book of business
  • Developed, implemented, and  enhanced program strategies within the Customer Management, Product Management, and Payments & Channel Management areas of Customer Development

District Sales Leader C First Vice President, Hamburg and Tonawanda, XXXXXX (7/05 C 9/08)

  • Drove consistent, profitable growth in loan account gain through new loan origination and customer retention; identified opportunities for expansion and increased revenues
  • Maintained close working relationships with district branch managers and sales staff and completed regular performance appraisals; traveled to sales offices to review goal achievement, new business development, deficiency corrections, audit policy, and compliance with all regulatory guidelines, including those under ECOA, TCPA, and RESPA

Business Relationship Manager C Vice President, Hamburg, XXXXXX (12/05 C 7/06)

  • Cultivated, maintained, and expanded on relationships with Small Business customers; expertly managed $20M book of business

 

Fleet Bank / Bank of America, West Seneca, XXXXXX                                                                                  2000 C 2005

Vice President C Business Banking Center Manager

  • Oversaw $85M in Small Business Center Deposit Base, served as Regional Business Coordinator for 36 branches, and managed interdisciplinary team of 24 sales and member services specialists
  • Consistently led region in sales production, efficiency/productivity, and customer satisfaction and retention
  • Granted numerous awards for exceptional performance, including Southwestern Small Business Relationship Manager of the Year (2005), Service Excellence Award (2001, 2002, 2003), Business Coordinator Top Achiever Award (2002, 2003), Top Box Customer Service Award (2002, 2003), Mentor and Coach Award (2003), and Gold Star Service Provider Award (2002)            

 

Continued


Yyyyyy x. yyyyyy                                                                                                                                                Page 2

 

Cityscape Mortgage, Inc., Tarrytown, XXXXXX                                                                                             1997 C 2000

Regional Account Executive, Upstate Xxxxxx Division

  • Strategically launched new territory for established mortgage wholesale banker, establishing more than 45 new clients in eight months and generating over $12.5M within first year
  • Designed and introduced innovative technology-driven mortgage lending pre-approval processes resulting in 75% increase in pre-approval to closed mortgage
  • Recipient of President s Club Award (1999, 2000)

 

Fleet Bank, Xxxxxx, XXXXXX                                                                                                                      1992 C 1997

Float Manager / Branch Banking-Manager Trainee

  • Spearheaded critical new product roll-outs for entire region, successfully establishing competitive leveraging and diversifying revenue channels vital to maximizing sales performance
  • Functioned as primary backup to branch manager and oversaw 36 branch offices

 

~ Community Activity ~

Junior Achievement C Basic Banking Session High School Level

Father Barker C Banking 101 for Immigrants to USA

United Way Day of Caring Event

Toys for Tots

Salvation Army

Habitat for Humanity -Hurricane Katrina and Other Projects

Red Cross- September 11 Fund Committee

Xxxxxx Soup Kitchen

Education & Training

 

Indiana University of Pennsylvania, Indiana, PA                                                                                                        1991

Bachelor of Science in Criminal Justice / Criminology     

 

~ Professional Development ~

Furman University Graduate School of Retail Bank Management                                                                 Class of 2011

SMU Cox School of Business National Commercial Lending School                                                                         2008 

Cannon Financial, Inc                                                                                                                                              2007

Advanced Commercial Credit Training                                                                                                                     2007

The Sales Training Development Program                                                                                                                2006

Six Sigma Green Belt Certificate, Breakthrough Management Group                                                                         2004

Delegating Tasks, Harvard Manage Mentor                                                                                                    2001 / 2004

Presentation Skills, Harvard Manage Mentor                                                                                                  2001 / 2004

Project Management, Harvard Manage Mentor                                                                                               2001 / 2004

Behavioral Interviewing, Harvard Manage Mentor                                                                                            2001 / 2004

Managing Upward, Harvard Manage Mentor                                                                                                   2000 / 2003

Managing Change, Harvard Manage Mentor                                                                                                   2000 / 2003

Customer Service, Harvard Manage Mentor                                                                                                             2002

Team Building, Harvard Manage Mentor                                                                                                                   2002

 

 


 

Yyyyyy x. yyyyyy

PO Box 285  ¾  West Seneca, XXXXXX xxxxxx  ¾  (xxx-xxx-xxxx ¾ abc@xyz.com

 

 

Date

 

 

 

Hiring Agent Name

Title

Compaxxxxxx Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity as a insert specific job title and am submitting my resume for your review.  In advance, thank you for your time and consideration.

 

As demonstrated in the accompaxxxxxxing resume, my professional qualifications include extensive experience driving all aspects of business development, product management, and program oversight in the highly competitive retail banking arena.  I excel at preparing and administering budgets, building and leading top-performing support teams, and creating lasting business relationships that result in increased profitability and market share.  My unique blend of sharp business acumen and relationship management skills has consistently proven instrumental in my success at designing and rolling out highly effective programs.   To complement this background, I hold a Bachelor s degree and have completed substantive professional development, including my current studies through the Furman University Graduate School of Retail Bank Management.

 

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  I am confident that I could be a valuable asset to your bank, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

Mike Persichini

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