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Operations Manager ~ Supervisor

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Profile of Qualifications


Offer comprehensive background in steering all aspects of business operations, with expertise in hospitality industry and client-focused/service-oriented environments ~ Excel in defining and implementing targeted strategies to drive business growth, boost productivity and maximize bottom-line profitability ~ Dynamic communication and interpersonal relation skills; effectively cultivate, build and manage customer relationships ~ Motivating leader and solutions-focused problem solver ~ BA in Accounting


Areas of Expertise


Operations/Administration              Fiscal Management               Accounting/Finance

Business Development                    Marketing/Promotion           Customer Service

Human Resources                            Staffing/Scheduling              Team Supervision

Purchasing                                        Inventory Control                 Policies & Procedures

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Career Track


Account Manager, Heritage Supply                                                                          2006-Present

Capitalizing on extensive industry experience, successfully marketing, promoting and selling large line of products for hotel supplier

Effectively manage key accounts, with focus on maximizing revenue and client servicing


Owner, Holiday Inn Express                                                                                        2006-2008

Owner, Days Inn-Athens, OH                                                                                       1998-2007

Owner, Knights Inn-Lancaster, OH                                                                               1995-2007

Successfully owned and operated several business over the span of approximately 13 years, with consistent track record of optimizing market leveraging, operational performance and net profits; held full P&L accountability

Actively recruited, trained, scheduled, and led high-performance teams, with strong focus on maximizing efficiency and providing dynamic guest services

Proficiently managed accounting/bookkeeping, payroll and related tax reporting

Cost-effectively sourced vendors and negotiated purchase of equipment, furnishings and supplies

Effectively responded to escalated guest and employee issues for prompt resolution

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BA, Accounting, University of South Florida; 1995

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Member, Ohio Hotels and Lodging Association (OHLA)
Member, Asian American Hotel Owners Association (AAHOA)

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Hiring Agent Name


Company Name


City/State/Zip Code




I am currently seeking a challenging career opportunity where my extensive Management and Supervisory experience will support you in maximizing operational and financial performance.  To acquaint you with my qualifications, I am submitting my resume for your review.  In advance, thank you for your time and consideration.


As demonstrated in the accompanying resume, I offer approximately 13 years experience in full-scope business management as Owner/Operator of several successful hotels.  From P&L, accounting/finance and business development to human resources and purchasing, I am well-versed in all areas of operations.  Recently, I have also applied my extensive industry knowledge toward serving as an Account Manager for a hotel supplier, where I have been highly effective in driving sales and delivering world-class customer service for the company.  Complementing my experience, I offer a BA in Accounting.


Throughout my career, I have excelled in defining, developing and implementing targeted strategies, policies and procedures to maximize bottom-line performance, and I m confident this talent will translate to dynamic immediate and long-range results as a member of your team.  I welcome the opportunity to meet and discuss how my skills and knowledge match your needs, and look forward to interviewing with you in the near future.






Kirtesh Patel





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