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yyyyyy x. yyyyyy

▪0000 xxxxxx xxxx , xxxx , xxxxx 00000 ▪

xxx-xxx-xxxx ▪ ▪

driven business professional seeking a challenging position in where expertise in management, analysis, and, employee training and development will prove instrumental to company success.

career profile


ø  a results-oriented manager with experience in customer service, financial services, and technology operations.

ø  in-depth expertise in mass system conversions, systems analysis and troubleshooting, and employee development.

ø  managed broad scope of accounting/finance activities including reconciling daily fund reports, currency exchange, claim liabilities, and settlement losses.

ø  specific expertise in both classroom and one-on-one training; successfully launched training classes on procedural changes to retirement plans.

ø  dynamic communication, presentation, negotiation, and relationship management skills.

ø  proven ability to lead and motivate team members to ensure success.

ø  excel in recruiting, building and leading top-performing, client-focused personnel teams.

ø  track record for diagnosing complex problems and consistently delivering effective solutions.

ø  recognized for strong management, troubleshooting, and customer service skills.

ø  technical expertise in investar, pegaace, titan, gtac/was32, claim connect, as400, intraview, autoverse, drc, staffware, microsoft xp, and microsoft office.

key achievements


served as key contact on transfer of retirement assets in retirement plans.

successfully created procedures to facilitate and implement the transfer process.

selected by management to start portfolio accounting department.

professional experience


united auto tampa, fl                                                                                                    2006-present

claims adjuster


travelers of florida tampa, fl                                                                                          2006-2006

bodily injury claims adjuster


unitrin direct tampa, fl                                                                                                     2004-2006

claims adjuster


franklin templeton investments st. petersburg, fl                                                             1996-2003

retirement plan specialist

education & certifications


graceland university lamoni ia

bachelor s of arts in business administration

adjuster; 620 all lines fl department of financial services                                                  present

certified nasd series 6                                                                                                         1996-2003

yyyyyy x. yyyyyy

▪0000 xxxxxx xxxx , xxxx , xxxxx 00000 ▪

xxx-xxx-xxxx ▪ ▪









hiring agent name


company name


city/state/zip code




i am currently seeking a challenging career opportunity in a management capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include twelve years progressive management experience in a wide variety of job fields, including finance, customer service, and accounting. to complement this background, i offer expertise in company operations, building client-focused personnel teams, and client services


as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.







yyyyyy x. yyyyyy


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