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abc@xyz.com

 

Sales ~ Business Development ~ Account Management ~ Customer Service

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Ø  Results-driven professional with record of success in generating high-volume sales at levels ranging from Executive decision makers to individual consumers; personally captured over $100K in annual new business while simultaneously managing busy call center operations and associated staff

Ø  Excel in defining, developing and executing strategies to acquire new accounts, develop existing clients, expand revenue channels through new product/service launches and cross-selling, and achieve competitive market leveraging

Ø  Dynamic communication, presentation, negotiation, and closing skills; proficient in consultative and solution-selling techniques

Ø  Successfully recruit, train, develop, motivate, and direct high-performance sales teams

Ø  Committed to delivering world-class customer service and adept in building profitable client relationships

Ø  Solid administrative and managerial skills; sharp business acumen

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ComRes Telecomm-Fort Lauderdale, FL                                                                  1995-2008

Call Center Supervisor/ Account Representative

  Actively meet and interface with key executives to present products/services, negotiate contracts and close high-volume sales

  In charge of recruiting, interviewing and hiring top candidates; continually provide motivating leadership to optimize individual and group performance

  Effectively deliver comprehensive team training in complex telecom products and services as well as productive appointment setting techniques, building solid teams instrumental to driving sales growth

  Strategically coordinate appointments between representatives and appointment setters to maximize use of time and resources and capitalize on opportunities for capturing new business

 

Magazine Services America-Davie, FL                                                                     2002-2005

Sales Representative

  Facilitated sales of subscription renewals by strategically using former/existing customer contact data

 

Seville Distributors-Davie, FL                                                                                     1998-2002

Office Manager

  Demonstrated strong management skills in successfully supporting rapid growth of company from 6 to approximately 50 staff in under 3 years through effective administration of office/business operations

  Concurrently managed major accounts and proficiently coordinated post-sale professional services vital to sustaining and growing business through world-class client servicing; collaborated with sales/management team in finalizing new business

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Bachelor of Arts, Business Management; University Of Phoenix

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Coach, Flag Football

Volunteer, St. Max Church