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yyyyyy x. yyyyyy                                                            0000 xxxxxx xxxx , xxxx , xxxxx 00000





productive team leader eager to contribute dynamic operations, sales management, strategic planning, staff development/supervision, p&l and financial control skills in a retail management role actively supporting a progressive company in maximizing operational performance.



career profile

ø  career built in roles of increasing authority and responsibility with national retail leaders.

ø  over 15 years of solid experience in all phases of management, sales/marketing, merchandising, unit operations and personnel direction.

ø  exceptional capacity in increasing sales revenues and market share.

ø  demonstrated competence in p&l, labor forecasting, shrink control, vendor relations and inventory management.

ø  expertise in recruitment, training and development of effective retail teams.

ø  adept in team supervision, leadership and motivation.

ø  knowledgeable in administrative procedures, policy implementation, safety and health.

ø  proven capacity to integrate new technologies to maximize productivity and profitability.

ø  excellent capacity in prioritization, problem solving and effectiveness in fast-paced environments.

ø  well-organized multi-tasker with exceptional interpersonal skills.

ø  deliver outstanding results on a consistent basis.

ø  notable ability in increasing profitability, tracking retail trends and lowering inventory costs.

ø  proficient in advanced business software applications.



professional experience

branchbrook pools, hazlet, nj                                                                                                    2007 - present

store manager

       tasked to oversee comprehensive operations of major unit.

       direct activities of four assistant managers and up to 25 associates.

       facilitate recruitment including hiring, orientation and training.

       manage efficient scheduling to assure proper coverage.

       ensure company visual/operational directives are achieved in timely fashion.

       deliver highest quality customer service.

       carry out constant training/coaching of associates and assistant managers.

       have in place four assistant managers and up to 25 associates as direct reports.


macy s east, lawrenceville, nj                                                                                                      2002 - 2007

group sales manager

       oversaw textiles and china departments in macy s quaker bridge location.

       orchestrated staffing including hiring, training and scheduling of associates in each department.

       conducted effective merchandising initiatives.

       managed seasonal set-ups and changes to meet sales trends.

       played key role on management team dedicated to highest standard of customer service through constant counseling and training of all associates.


- continued -

yyyyyy x. yyyyyy

page two





linen s n things, freehold, nj                                                                                                     2000 - 2002

assistant manager

       retained to direct merchandising of departments and promotion.

       tracked unit accuracy and in-stock status through store orders and inter-store transfers. 

       trained and developed associates on outstanding customer service.

       championed principles of a sale-driven culture while maintaining company standards/policies.


office max, mt. laurel/holmdel, nj                                                                                                1997 - 2000

assistant manager/logistics

       assumed responsibility for total store planogram integrity.

       administered receiving of incoming freight including flow of product to sales floor.

       successfully investigated and resolved all shipping discrepancies with inventory control. 

       ensured accurate processing of damaged/defective merchandise.

       trained and mentored receiving and floor personal in store procedures.

       motivated store associates to increase sales.




earlier background

prior to 1997, served as merchandising manager, petsmart, brick, nj.  in this assignment, gained expertise in retail unit merchandising, receiving, training, supervision and employee motivation.




high school south, toms river, nj, 1991


extensive corporate-sponsored seminars and training programs focusing on management, supervision, merchandising, communications and customer service

yyyyyy x. yyyyyy                                                            0000 xxxxxx xxxx , xxxx , xxxxx 00000






cover letter text






hiring agent name


company name


city, state   zip code


dear                   :


i am currently seeking a challenging career opportunity in a retail management capacity and am submitting my resume for your review.  in advance, i thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include over 15 years of highly successful management experience with national retail leaders, progressing to the store manager level. to complement this background, i possess demonstrated expertise in managing/training employee teams, overseeing sales, p&l, merchandising, logistics and customer service, as well as strong analytical, problem-solving and managerial capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 


i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.








yyyyyy x. yyyyyy










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