career profile

productive, quality-oriented administrative management professional eager to contribute 15+ years of exceptional office management, executive support, business administration, project management, and interpersonal relation skills toward optimizing operations of a progressive organization. provides excellent customer service including active listening, analysis, empathy, problem identification, and resolution. skilled in supporting executives with demonstrated excellence. dynamic organizational skills; expertly handle multiple clients concerns with minimal error and consistent accuracy. prominent relationship builder, able to magnify the benefit of mutual relationships with professionals within a multi-level organization. virginia notary.

 

core competencies

business administration / research / report generation / records management

client relations / teambuilding & leadership / scheduling / data entry

meetings & agendas / travel arrangements / technology integration

 

technical competencies

microsoft office; word, excel, powerpoint, publisher 2003, and outlook

career history

 

office manager, 12/2005 c present

virginia retina center, leesburg, virginia                                   

• demonstrate an undeniable proficiency in providing executive-level administrative support to chief doctor and medical director of a multi-office retina practice with 2000+ patients.
• consistently maintain excellence in all functions; recognized by superiors as a valuable asset to the organization; scheduled patient appointments, fees, and insurance procedures.
• strategically schedule and manage surgery scheduling, processing associated documents, and ensuring patients complete proper pre-surgery lab tests.
• engage in advanced due diligence to identifying necessary hippa compliance procedures and addressed any related concerns.
• integrate technology and various software platforms to generate precise, accurate, and complete medical records including medicare payments, follow ups, denials, and submissions.
• successfully execute general clerical functions including patient support, account management, financial report generation, and procuring office supplies as necessary.
• utilize time management abilities to accurately schedule and maintain critical calendars for the reappointments of medical director and keep cme credentialing up-to-date.

 

office manager, 00/2004 c 00/2005

mac general, inc., sterling, virginia                                          

• rendered office and business administrative support, built relationships with internal and external colleagues, and defined operational policies according to established standards.
• utilized written and verbal communication ability to generate payroll figures, handled human resources, generated correspondence, and researched health insurance plans.
• incorporated financial management ability including fee deposits, accounts receivable, accounts payable, leave balances, and collecting receivables. 

 

 

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project manager, 00/2001 c 00/2004

oasis cd manufacturing, sperryville, virginia    

• oversaw the project budget and policies regarding participant involvement, program requirements, benefits, and intellectual property rights and master recording concerns.
• ensured that all subordinate staff are aware of project scope, and budget or time constraints.
• acted as consultant with project staff and other organizations regarding the interpretation of project related regulations and policies.
• established and maintained relationships with other organizations to meet project needs and to ensure that services are not duplicated.
• oversaw administrative procedures to meet objectives set by upper management.
• verified correct templates, artwork, and other critical information; evaluate the work of staff to ensure that projects are of appropriate quality and that resources are used effectively.
• prepared and maintained records and reports, such as budgets and client records.

 

executive assistant, 00/2000 c 00/2001

john michael associates, herndon, virginia 

         performed various clerical support functions including preparation of documents, reports, and correspondence on computer using statistical and narrative reports, charts, letters, and memoranda.

         maintained administrative confidentiality in daily legal research functions in accordance with privacy and confidentiality standards.

 

additional experience as executive assistant for dewberry & davis, fairfax, virginia                  

• offered executive-level administrative support to the partners, chief financial officer, and chief operating officer of a leading civil engineering firm.

education

washington business school, legal secretary certification

hippa compliance course

 

 

 

 

april 13, 2011

 

 

<<first name>> <<last name>>

<<title>>

<<company>>

<<street address, suite #>>

<<city, state zip code>>

 

 

dear <<courtesy>> <<last name>>,

 

my 15+ years of experience leads me to believe that i should become a successful addition to <<company>> as a <<position>>. as you review my career history as demonstrated in the attached r sum , you are sure to see my familiarity with all aspects of the executive administrative assistant and office management tasks. professionalism and tact effectively combine with my education and expertise to produce an executive-level support professional that delivers undeniable results.

 

my ability to communicate effectively both verbally and in writing within a business office environment is strengthened by the use of pcs and relevant software. additionally, i correctly compile, maintain, and manage documents and files with the greatest accuracy. my career has required that i exercise initiative and work independently, applying sound judgment, discretion and establish priorities accordingly. my success derives from the consistency of creating lasting relationships with people from diverse cultures and professional backgrounds. past projects under my management exemplify a high degree of character and integrity alongside shrewd business acumen. even when training other professionals my goal is always to achieve maximum motivation, teamwork, and efficacy.

 

my aptitude for evaluating complex problems and reviewing related information to develop viable solutions would be of great use to your organization. let s discuss how my skills can help in meeting the goals and objective of your organization. until then, should you have any additional questions feel free to contact me at your convenience.

 

 

sincerely,

 

 

 

 

 

yyyyyy x. yyyyyy

enclosure