Results-focused Corporate Facility Director eager to offer broad scope of experience, industry credentials, and professional development toward supporting a progressive employer s in achieving targeted objectives.
Multi-Site Facility Operations • Project / Program Management • Energy Management • Health / Safety Inspections
Data Center Infrastructure • Strategic Analysis / Plans • Design / Construction Management • SLA Development
Team Building / Training • Emergency Preparedness • Vendor Relations • Contract Management • Budget Control
Integral leader who offers proven experience in large-scale, multi-site facility optimization, including designing, developing, and implementing solutions-driven programs, policies, and procedures to achieve continued key growth and profitability while capitalizing on forward-thinking building and labor cost control opportunities.
Excellent communicator who seamlessly interfaces among business teams, vendors, clients, and the general public.
Ambitious self-starter who has been published in AAGD s monthly Rooflines Magazine; article provided upon request.
Reduced monthly electrical expenses, energy consumption, and labor hours by 19% via development of an energy management controls system providing the capability to monitor, control, and time-schedule 7,300+ equipment pieces.
Improved customer satisfaction ratings from 86.3% to 99.1%, lowered labor / materials costs, and eliminated redundancy by creating a work order database that communicated with portable hand-held devices to allow work requests to be promptly received and addressed, including developing system-specific rollover functions to ensure all critical work requests and system automated alarms would be escalated to appropriate personnel as necessary.
Reduced system downtime, customer discomfort, and associated costs, as well as lowering annual maintenance expenditures by $450,000 during first annual cycle via initiation of an innovative preventative maintenance program.
Director of Corporate Facilities Operations & Maintenance (2010 C Present)
Senior Corporate Facilities & Maintenance Manager (2007 C 2010)
Corporate Facilities Life Safety & Automated Controls Manager (2005 C 2007)
Utilize broad scope of industry knowledge and dynamic leadership talents toward directing all maintenance, construction, access control, camera systems, and customer service activities for multiple high-volume facility locations.
Build and sustain productive processes by handling all mechanical, electrical and support services needed to successfully operate corporate office locations, Tier 3 mission critical data center operations, a 24x7 full-service corporate kitchen, and a 24x7x365 critical call center environment, as well as regional stores and offices locations.
Maximize use of resources and meet and /or exceed objectives by planning and prioritizing schedules to coordinate predictive and preventive maintenance efforts, including managing activities for regional site emergency and redundant power systems, corporate office headquarters, and an 850,000-square-foot distribution center.
Ensure strict regulatory compliance for a 250-chair call center, physical plant, and all corporate office locations.
Plan, budget, schedule, and coordinate new renovations, office moves, and space design projects, including cost-effectively negotiating among vendors and key parties and handling evaluations to meet operational requirements.
Prioritize projects and ensure technical and contractual obligations are met to optimize mission-critical facility campuses and supportive infrastructure, along with assisting departments to ensure seamless facility operations.
Facility Systems / Mechanical Operations Manager
Strategically steered comprehensive facility maintenance operations, including leading top-performing mechanical staff, as well as automated control and life safety systems for multiple buildings on a sprawling 140-acre campus.
Directed operations of chiller plant, HVAC / UPS/ Generator systems, boiler / plumbing equipment, critical power systems, a children s youth center, a Pre-K C 12 school, educational conference rooms, sports centers, and kitchen.
Developed and maintained system manuals, including creating step-by-step operations for troughs and PowerPoint training manuals for various equipment, as well as creating and updating Repair, Alteration, Maintenance, and Operations Plans (RAMOP) to assist in forecasting future expenses and long-term capital improvements.
Facility Maintenance Manager
Drove business growth by recruiting, managing, and training multi-location maintenance staff, along with directing property operations and in-house / vendor teams, as well as handling all purchasing and capital improvements.
Extensive Business Administration Coursework Phillips University
Project Management Professional (PMP) Collin County Community College
OSHA Safety Management (In Progress) • Certified Property Supervisor (CPS)
Certified Indoor Air Quality • Certified Commercial Mold Inspector • Energy Management Systems
Certified Refrigeration Transition & Recovery Proctor / Instructor (EPA) • EPA Certified • Master PM Tech Certified
Microsoft Office (Word, Excel, PowerPoint, Outlook) • Lotus Notes • Microsoft Project
SUMMA • Microsoft Visio • Windows 98 / NT / 2000 / XP / Vista • Internet Applications
International Facility Managers Association (IFMA) • Data Center University (DCU)
National Apartment Association (NAA) • Apartment Association of Greater Dallas (AAGD)
Building Owners & Managers Institute (BOMI) • National Fire Protection Association (NFPA)
Hiring Agent Name
I am currently seeking a challenging [ Insert Job Title ] role, and am submitting my resume for your review.
I am excited to build a rewarding career with your company, and am confident that my professional skills can help to achieve your key objectives. I can offer 13+ years of solid experience in Multi-Site Facility Operations, Project / Program Management, Data Center Infrastructure, Energy Management, Strategic Analysis / Planning, and Design / Construction Management, and am well-versed in all facets of Health / Safety Inspections, SLA Development, Emergency Preparedness, Vendor Relations, Contract Management, and Budget Control.
To complement my background, please note that I completed rigorous business administration coursework at Phillips University and recently became a Project Management Professional (PMP) through training at Collin County Community College. Please review my enclosed resume for a detailed list of my numerous additional professional credentials, including qualifications as a Certified Property Supervisor (CPS), Certified Commercial Mold Inspector, and Master PM Tech Certified.
Currently, as a Director of Corporate Facilities Operations & Maintenance for Blockbuster, Inc., I utilize my broad scope of industry knowledge and dynamic leadership talents toward directing all maintenance, construction, access control, camera systems, and customer service activities for multiple high-volume facility locations. Within this role, I build and sustain productive processes by handling all mechanical, electrical and support services needed to successfully operate corporate office locations, Tier 3 mission critical data center operations, a 24x7 full-service corporate kitchen, and a 24x7x365 critical call center environment, as well as regional stores and offices locations. As this is just a sampling of my job history, please kindly refer to my enclosed resume for additional experience and career highlights.
You will find me to be a solutions-focused professional who can contribute a track record of organizing and implementing strategies to improve facility operations while defining business priorities and meeting targeted goals. In addition, I can recruit, train, and manage results-driven team members within fast-paced, deadline-oriented environments while streamlining organizational processes to increase productivity, efficiency, and quality. For the sum of these aforementioned reasons, I believe I will prove to be an incredible asset to your company.
I look forward to hearing from you, and thank you in advance for your consideration.
Yyyyyy x. yyyyyy
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