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Yyyyyy x. yyyyyy                        0000 xxxxxx xxxx , xxxx , xxxxx 00000



Career Objective     


Results-driven leader eager to contribute dynamic management, marketing and leadership skills toward actively supporting a progressive organization as a key staff member




Ø  Offer approximately 12+ years progressive experience in a wide array of environments with a comprehensive technician background

Ø  Entrusted with achieving optimal utilization of human and financial resources through proactive workflow planning & coordination

Ø  Effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability

Ø  Exceptional ability to research and evaluate industry trends and competitor products and use findings toward designing and executing strategies to boost company leveraging in a saturated market

Ø  Dynamic communication, presentation, relationship building, and problem solving abilities

Ø  Excel at interacting with broad populations including senior management, sales and customer service staff as well as clients


Professional Experience                



US Army, FT Bragg, NC (Deployment to Korea)                                                              2006-Present

Network Switching Systems Technician

Verizon Wireless, Raleigh, NC                                                                                        2002-2006

Switch Technician

Sprint PCS, Raleigh, NC                                                                                                2002

Switch Technician


Switch Technician duties


  Maintain full accountability for the effective utilization of Nortel MTX and Motorola CBSCs.

  Implement and streamline DACS systems, voicemail systems, and power plant facilities.

  Review and analyze necessary documentation and present information to management and staff.

  Proficiently develop and execute financial and customer service strategies supporting enterprise-wide operations including technology implementation to best achieve goals.

  Oversee work product and general operations to effectuate loss prevention issues and ensured that superior customer service was also provided.


Sprint PCS, Raleigh, NC                                                                                                2000-2002

Cell Technician


  Effectively planned, coordinated and facilitated functions to optimize productivity, efficiency and quality, with a strong focus on the delivery of superior technical proficiencies.

  Handled daily activities, including maintaining site equipment; performing drive testing; assisted with acceptance testing procedures, and executing preventive maintenance and repair of base station electronics and ancillary equipment.

  Troubleshot various systems and TI circuits using T-berd 107A; calibrated radio equipment and performed Hardware and software upgrades.


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Yyyyyy x. yyyyyy                                                                                                                      Page 2 of 2


Prior experience


Switch Technician,  Sprint PCS, Rochester, NY, 2000
Assistant Training Section Supervisor, United States Army, Fort Lee, Virginia, 1998-1999
Radio Operator Supervisor, United States Army, Fort Lee, Virginia, 1997-1998
Unit Automation Specialist, United States Army, Seoul, Korea, 1996-1997



Ø  Equipment: IBM compatible computers, Omni directional antenna, ground plane antenna, satellite antenna, telephone and wire line, video teleconference equipment. Motorola high frequency hand held radios, GE-Erickson high frequency hand held radios, antennacoaxialcable, & multi-meter

Ø  Systems: Secure and non-secure, ProComm, AM/FM encryption

Ø  Applied Math: Calculate angles, directions, and distances using whole numbers, fractions, decimals, degrees, mils, and tables. Calculus, statistics, geometry, trigonometry, algebra.

Education and Professional Training                                                        


United States Army National Guard, Certificate, Radio Operator/Maintainer

Engineering Science (30 hrs.), Monroe Community College, Rochester, New York

Greece Olympia High School, Rochester, New York

Certificate, System Maintenance Specialist

United States Army Signal School, Certificate

Sprint Tech-Certification Program, Sprint PCS Certificate

Alcatel 1630 DACS training, Alcatel, 2002



Yyyyyy x. yyyyyy                       0000 xxxxxx xxxx , xxxx , xxxxx 00000







Hiring Agent Name


Company Name


City/State/Zip Code




I am currently seeking a challenging career opportunity and am submitting my resume for your review.  In advance, thank you for your time and consideration.


From leading high performance teams and facilitating superior client servicing to reducing operating costs and executing proactive processes/procedures, I have continually excelled in maximizing performance of as a proactive leader.


I excel in identifying and resolving inefficiencies and boosting performance and strategically utilizing financial resources to generate optimal results. 


As a member of your staff, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  I am confident that I could be a valuable asset to your firm, and look forward to interviewing with you in the near future.








Yyyyyy x. yyyyyy






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