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Lab Systems Administrator

Well-rounded and energetic professional with 20+ years experience seeks new

 challenge and opportunity to apply consummate skills as a Lab Systems Administrator. 

Key areas of Expertise


   System Installations

   Hardware Setup & Configurations


   System Testing and Repairs


   Customer Support

   Business Operations

   Inventory Control

   Data Management

   Training and Development

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Professional Profile                                                         

  Escalate business development through troubleshooting and system upgrades that increase productivity and revenue growth

  Self-motivated professional who demonstrates diagnostic and collaborative problem-solving skills; proven ability to troubleshoot systems, perform installations and upgrades, and system testing and repairs

  Organized and detail-oriented; diverse expertise and vast hardware and software knowledge

  Communicate technical and complex information easily and concisely; skillfully provide necessary customer support domestically and internationally

  Exhibit proficiency in translating individual needs into responsive, concrete solutions; offer solid track record based on professionalism, thoroughness, and dedication

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Employment History                                                          

Business Manager                                                                                                     02/2005 C Present

Phien s Kitchen Lowell, MA                                                                                   

   Contributed in establishing family run restaurant

   Effectively manage financial matters, supervise maintenance, and provide inventory control


Lab Systems Technician, Contractor                                                                         10/2007 C 05/2009   

IBM Corporation Cambridge, MA                                                                             

   Skillfully debugged and provided server diagnostics on XML Network Security Device Firewall unit; ensured entire system was working properly

   Efficiently installed Linux 7.3 and Upgrade Firmware; shipped items to customers and rendered internal and external technical support

   Conducted troubleshooting for servers as requested by customers and field engineers; relocated servers in lab

   Implemented repairs on PCs and servers, and managed spare parts inventory control

   Thoroughly checked open tickets and closed tickets on Bugzilla; utilized Linux systems for test station,  setup DHCP address, and shipped systems to customers


Production Technician III, Contractor                                                                        04/2007 C 06/2007  

Mosaic Technology Salem, NH

   Performed upgrade Firmware on SUN entry-servers, high-end servers, midrange servers and UltraSPARC

   Efficiently tested all SUN Hardware including memory, hard drives, motherboards, and CPU s; installed SUN OS Solaris 8, 9 and 10, and setup TCP/IP address

   Effectively utilized Linux operating systems; tested and repaired incoming and outgoing hardware


Server Technician, Contractor                                                                                   02/2007 C 04/2007

Merge-Emed Corporation Burlington, MA                                                              

   Conducted hardware setup and configuration on Dell server; performed upgrades on both hardware and software

   Successfully installed and configured various servers, hardware and software programs


Senior UNIX Systems Administrator                                                                          05/1997 C 01/2005

Comverse Network Systems, Inc. Wakefield, MA

   Provided domestic and international support to UNIX system platforms in all production environments and R&D lab

   Served as UNIX System Administrator and Linux Red Hat Systems in lab environment and IT group

   Installed PC, and loaded software onto servers

   Maintained and monitored production, test, and development systems

   Accurately installed and configured i386 UNIX Kernel operating system on ANP systems; utilized VI command if files required revisions

   Ensured all remote systems operated efficiently; setup network configurations, RSM, Cisco switches, Cisco Router, DMS switch, TCP/IP, Digital Messaging Network, Netmask, broadcast, Interface, TCP/IP, hosts file, ping and ssh

   Skillfully installed new hardware and software releases, upgrades and installs patches; provided solutions to software related concerns and updated spreadsheets and weekly status reports

   Maintained lab systems, test equipment, spare parts, and inventory; LAB issue and lab design

   Managed software and configuration backup tape for storage utilizing sbackup and vmadmin; planned disaster recovery and necessary documentation

   Provided training to junior staff members and cross training to other employees

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Previous Employment                                                      

Quality Control Engineering Technician                                                                    05/1997 C 11/1999

Comverse Network Systems, Inc. Wakefield, MA

Senior Computer Operator, Digital Equipment Corporation Nashua, NH                     10/1993 C 02/1996

Senior Systems Administrator, Wang Laboratories, Inc. Lowell, MA                          06/1981 C 10/1992

Systems Administrator, R&E Prototype Lee s Summit, MO                                       06/1981 C 05/1984

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Technical Skills                                                                 


Microsoft Windows 2000/2003


Dell; Dell StorEdge, PowerEdge, Model Sun StorEdge S1 Array and 3310 Array



Operating Systems:

Microsoft Windows 95/98, 2000 and XP


i386 Unix Kernal


XML Network Security Device Firewall Unit

Linux 7.3









Sun OS Solaris 8, 9 and 10

Sybase 12.0.06

Archive 7.2.1

Internet Information Service (IIS) 5.0/6.0

Ened Server software

Timbuktu 8

Storage RAID Manager 6.22

Microsoft.NET Framework 2.0



CISCO Switches

CISCO Router

DSM Switch

TCP/IP Digital Messaging Network




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Education and Professional Development                   

Local Area Network Administrator at Boston University                                                                 1996

Metropolitan College Tyngsboro, MA                                                                                            

Vocational Advancement Training Lowell, MA                                                                             1981


Additional Courses

Total Quality Management         

VS System Management                        

Microsoft Office                                      

Veritas Volume Manager                               

Trilogue Systems Maintenance          

Basic Networking                                    

System Administrator

VS System Internals

UNIX Fundamental

Access ANP Maintenance

UNIX Systems Administration

TC/IP Network


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