results-focused leader eager to contribute proven management, team building, process improvement,

administrative support, and customer relations background toward optimizing a company s bottom-line results.

 

profile

 

        offer 16 years of cross-functional leadership experience in high-volume shipping environments to include success within multifaceted training / development and workflow prioritization capacities.

        skillful with comprehensive documentation processes for international / domestic trades.

        demonstrate extensive knowledge of rates applications and domestic inbound cargo, dispatch, and bookings.

        expert at strategically planning, prioritizing, and coordinating workflow to maximize productivity, efficiency, and quality.

        create best practice methodologies and continuous business solutions in strategic alignment with operational objectives.

        effectively interface with all business representatives through to executive level.

        solid supportive analytical, troubleshooting, and administrative skills.

        proficient in microsoft office suite, alpha 5 database, and internet applications; willing to learn additional programs.

 

~ key business accomplishments ~

 

ø spearheaded increases in shipper export declaration compliance rates by 17.7%.

ø achieved companywide 99.4% shipping accuracy rates for two consecutive years.

ø reduced overtime expenses by implementing cost-effective scheduling adjustments.

ø supported state-of-the-art system enhancements in coordination with it staff.

 

professional synopsis

 

supervisor                                                                                                                                                                                      1999 c 2009

 

        applied dynamic leadership abilities toward directing all-inclusive workflow processes / procedures within the nation s leading domestic ocean shipping and integrated logistics company.

        drove business growth by actively recruiting and supervising top-performing team members, along with creating solid professional development programs in coordination with corporate objectives.

        delegated team tasks to allow individualized work-related confidence while ensuring the completion of all operational goals through the facilitation of beneficial personnel evaluations / reviews.

        utilized broad services knowledge to handle internal / external customer requests and resolve business challenges.

 

lead associate                                                                                                                                                                             1996 c 1999

 

        optimized productivity levels by effectively coordinating daily workflow for associates to include generating weekly production reports, compiling attendance records, and maintaining individual error ratios for performance evaluations.

         met set sales goals by utilizing proven prospecting and presentation skills to build customer relationships, boost company revenue, and attain essential referrals via conference calls and email / phone / fax correspondence.

 

data management representative                                                                                                                                         1993 c 1996

 

        strategically steered data management efforts by preparing international bills of lading which serviced high-volume northern europe and baltic regions, along with rating bills utilizing dxi ratemaster tool.

        generated accurate inbound manifests for foreign countries to include distributing bills of lading to a diverse customer base.

 

 

 

 

 

 

 

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hiring agent name

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company name

address

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dear__________________:

 

i am currently seeking a challenging and rewarding [ insert job title ] role within your company, and am submitting my resume for your review.

 

i am eager to apply over 16 years of cross-functional leadership experience in high-volume shipping environments, as well as success within multifaceted team building, training / development, and workflow prioritization capacities, toward maximizing your company s bottom line.  i am skillful with comprehensive documentation processes for international / domestic trades, and can demonstrate extensive knowledge of rates applications and domestic inbound cargo, dispatch, and bookings.

 

most recently, as a supervisor with horizon lines (formerly csx lines), i applied my dynamic managerial abilities toward directing all-inclusive workflow processes / procedures within the nation s leading domestic ocean shipping and integrated logistics company.  within this role, i spearheaded increases in shipper export declaration compliance rates by 17.7%.  i also achieved companywide 99.4% shipping accuracy rates for two consecutive years, while concurrently reducing overtime expenses by implementing cost-effective scheduling adjustments.

 

you will find me to be a results-focused leader who thrives within fast-paced, high-pressure situations, and is an expert at strategically planning, prioritizing, and coordinating workflow to optimize productivity, efficiency, and quality.  for the sum of these aforementioned reasons, i believe i will prove to be an incredible asset to your team.

 

i look forward to hearing from you in order to discuss an available opportunity for which i am qualified.  i may be reached as indicated, and thank you in advance for your time and consideration.

 

sincerely,

 

 

 

yyyyyy x. yyyyyy