◄    reliable project manager and sub-contractor employs strong interpersonal communication and leadership skills to plan and prioritize tasks, lead teams and meet project objectives within budget and timelines.

◄    utilizes solid analytical skills to identify resources, oversee efficient resource use, delegate tasks, manage work activities and meet project objectives.

◄    additional expertise includes, contract negotiations, project review and documentation,

      sales, call center, quality control, conflict resolution and customer services.

◄    nominated as a state delegate for ? (can you describe this please)

 

yyyyyy x. yyyyyy

discover card, collections department, city, utah                                     2007-2008

account processor (what was your title here i guessed)

• fielded up to xy (give a number of calls) calls per day providing genial customer services to discover card holders to effectively and responsively addressed debt issues.
• negotiated payment options using company sanctioned techniques to successfully arrange debt settlement agreements; conducted data entry to maintain records.

 

premiere mentoring, city, utah                                                                                        2007

telephone sales representative

• employed professional salesmanship through use of well developed techniques and effective presentation skills to promote client investment and foster personal business ventures; completed up to 300 investment leads per day.
• provided prospective clients with investment information and led discourse regarding financial goals, conducted preliminary screening interviews and completed program eligibility assessments to determine abilities to responsibly make financial commitments, established future appointments with team leaders to finalize accounts.

 

sorenson multicultural center, (center) city, utah                                       2002-2006

building supervisor/lead supervisor

• collaborated with varied after school and sports programs to maintain safe, suitable environments for program participants; developed and implemented security procedures and performed disciplinary actions in compliance with center regulations.
• provided leadership and direction as interim lead supervisor in absence of customary lead supervisor; directed daily activities of support staff, ensured adherence to proper scheduled center closing procedures.
• provided liaison services for the center and directors of programs including teen mothers program and mark eaton basketball camp, communicated with participant parents/guardians, program directors and law enforcement when necessary.
• collaborated with city officials to coordinate community meetings for local organizations.

 

 

 

 

 

 

 

design team inc., city, utah                                                                                 1998-2002

project manager

• collaborated with architects, contractors and colleagues to estimate project costs, monitored expenditures to maintain budget, tracked and recorded financial data using software including star builder and ms excel, submitted contracts, maintained project documents.
• provided team management during all phases of construction; coordinated daily activities of construction work teams to fulfill job requirements, submitted bills to office staff to ensure timely payment of sub-contractors and vendors, collected general contractor fees.
• completed field visits to contractors and manufacturers to procure additional business and  develop/ maintain professional relationships.
• assisted with installations as needed to meet project deadlines, completed weekly status reports.

 

community based transitional services, city, utah                                     1997-1998

treatment counselor

• mentored troubled juveniles to address behavioral issues, foster improved social behavior and improve self esteem.

 

arc construction, city, tx                                                                                      1993-1997

sub-contractor

• provided exceptional plumbing, electrical, carpentry and roofing services according to contractor agreements; worked with homeowners and claim adjusters to process insurance claims.

yyyyyy x. yyyyyy

salt lake community college

bachelor of business administration, 2006

yyyyyy x. yyyyyy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging career opportunity in which please include the name of the kind of position you are seeking and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional background includes providing leadership and management within multiple industries including financial investment, construction, project management, sub contracting and public services.  over the last several years i have developed solid abilities to negotiate with sub contractors and vendors to enhance operations efficiency, effectively communicate with and assist clientele to promote bottom line profits and address and resolve a variety of issues using effective problem solving techniques.

 

as a project manager i honed team leadership and operations management skills while increasing company profitability by nearly 50%.  most recently, while working in the area of telephone sales and customer services i improved interpersonal communication skills and feel comfortable speaking with a diversity of people.  in addition to these abilities, i am proficient in financial consultation and feel confident in my abilities to provide investment information to a variety of clients from multiple backgrounds.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your  team and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

g.r. thomas