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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx / (xxx-xxx-xxxx ~

                                          Qualification Summary                                        


Results-driven Technical Professional eager to contribute expertise in driving Business Development, System Deployment, and Technology initiatives toward actively collaborating with a dynamic organization in maximizing bottom-line performance. Develop IT operations objectives and execute the appropriate plans leading to success. Skilled in design, development, analysis, and process engineering. Remain abreast of client needs and aligning those needs with corporate objectives. Exercise a strong understanding of start-up companies at different stages of growth.


Computer Programming / Data Warehousing / Business Process Analysis / Project Management

Negotiation / Six Sigma Belt / Report Generation / Risk Management / Teambuilding & Leadership


Technical competencies include MicroStrategy 8, Teradata, SQL, Microsoft, VBA, JCL, and COBOL.


                                                 Career Profile                                                


Nationwide Mutual Insurance, Columbus, OH

Technical Specialist/Project Lead, 06/1999 to Present


Technical Specialist: MicroStrategy Design and Development

  • Address the needs of clients and implement Information Delivery (ID) Applications enhancements.
  • Identify, address, and mitigate production concerns in the Information Delivery department.
  • Complete root analysis, respond, and document Information Delivery (ID) Layer issues, Extract Transform and Load (ETL) Layer issues, and source system issues.
  • Maximize efficiency of help desk operations be defining necessary functions for troubleshooting incident tickets thereby increasing amount of completed tickets.

Ops Coordinator/Information Delivery for Data Warehouse CPE Team

  • Implement VBA and SQL to secure budget data from Teradata databases and generate subsequent reports.
  • Incorporate knowledge of Information Technology project management and subject matter expertise to advise CPE Management team on budget administration and exceeded budget performance ratings.

Process Coordinator for Data Warehouse

  • Define methods of tracking improvement of existing and prospective testing processes.
  • Liaise with upper management and remain accessible, offering information on targets, objectives, and project progression.
  • Ensure that Data Warehouse Business Continuity Plan remained current.


Project Lead/Technical Specialist for Mainframe COBOL production support team

  • Offer technical and project leadership for a team focused on instituting development and testing tools and processes, to prevent new defects, and resolve many long standing issues that greatly improve the data quality and significantly reduced the occurrence of production incidents.


Cap Gemini America, Columbus, OH

IT Consultant, 04/1997 to 06/1999

  • Performed at such a superior level on several large projects leading to quick promotion from Programming Consultant to Testing Lead and ultimately hired by the client.
  • Stood as subject matter expert in Mainframe COBOL; converted existing logic from the legacy system into the replacement system configured with CICS and SQL.
  • Headed up several program modification efforts focused on assimilating the existing business logic into the new system.
  • Stood as Data Aging Team member tasked with preparing test data to test the renovated code for the Y2K Renovation project.
  • Increased the quality of aged data and time lines by successfully deploying a VBA application that developed the exit routines with the entry of a couple parameters.
  • Initiated development of a smart compare program, coded in COBOL; provided the testing team a template to code the "if" logic that resolved the many date formats and reduced tens of millions of differences to reconcile to a manageable number.




MicroStrategy Training, Columbus, OH, 2008

-         MicroStrategy Advanced Data Warehousing

-         MicroStrategy Engine Tuning and VLDB Properties

-         MicroStrategy Engine Essentials

-         MicroStrategy Report Services: Document Essentials for MicroStrategy Desktop

-         MicroStrategy Free form SQL Essentials

-         MicroStrategy Report Services: Dynamic Dashboards 100

-         MicroStrategy Report Services: Dynamic Dashboards 200


Teradata Customer Education, Columbus, OH, 2007

-         Certificate of Achievement Introduction to The Teradata Database


BMG, Columbus, OH, 2005

-         Certificate of Completion Six Sigma Black Belt Training


George Washington University, Washington, DC, 2003

-         Master's Certificate of Project Management

-         Project Management

-         Project Leadership, Management, and Communications

-         Quality for Project Managers Negotiation Skills for Project Managers Risk Management

-         Managing Projects in Organizations

-         Business Process Analysis, Innovation, and Design


Coffing Data Warehousing, Columbus, OH, 2002                    

-         Certificate of Completion

-         Teradata SQL Boot camp


NRI Schools, Washington, DC, 1995

-         Diploma Computer Programming; GPA: 4.0

-         Received Diploma with Highest Honors









Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx / (xxx-xxx-xxxx ~

                                          Qualification Summary                                        





<<First Name>> <<Last Name>>



<<Street Address, Suite #>>

<<City, State Zip Code>>


Dear <<Courtesy>> <<Last Name>>,


Please accept my genuine interest in offering your organization my 12+ years of success and progressive Project Management and IT/Business acumen including, assessment of Information Systems, Programming, deductive reasoning, problem sensitivity and resolution, negotiation, system evaluation, and sound decision making. My goal is to become part of an effective IT Development Team, where my knowledge and technical skills can be utilized to create quality solutions. I possess exceptional organizational and interpersonal attributes and a proven determination to succeed and exhibit dynamic follow-through, astute professionalism, and a stellar work ethic.


With a strong passion for computers and programming dating back prior to the PC, I built my first computer using the RCA Cosmac Elf Chip, as a project in an independent study electronics class. Even the early electronics courses I completed while in high school and college have provided me with a deeper understanding of the underlying fundamentals of application design. My career success is based on strong foundation of computer knowledge and a continued interest which prompted me to obtain a diploma in Computer Programming. I consistently provoke others to reach for the next level of success and use my interpersonal skills to consistently create lasting relationships with people from diverse cultures and professional backgrounds and interact with a network of cross-functional IT professionals to achieve maximum motivation, collaboration, and efficacy.


Further, my experience supporting project operations combines with my ability to quickly respond to any deficiencies in technical system performance in order to reduce any risk of project mishaps or missing time lines. As a result, instances of mishap during project progression are non-existent under my watch. Both because I am a dynamic leader and because I advise others to be dynamic leaders as well. Team building and cohesiveness among myself and my peers, leads to a great environment where everyone is free to perform at an optimal level.


The opportunity to meet with you to discuss how my background and qualifications meet your needs would be most welcome. You may contact me at your convenience as I look forward to hearing from you soon. Thank you very much for your consideration.









Yyyyyy x. yyyyyy



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