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Yyyyyy x. yyyyyy
102 N. Hope Ave., Apt. 134 Xxxxxx, CA xxxxxx xxx-xxx-xxxx Abc@xyz.com
Senior Level Information Technology Professional
Transforming Business Operations....Redefining IT Infrastructure ...Change Management Strategies
Systems Administration / Start-Ups and Turn-Arounds / LAN Administration / Team Leadership
Dynamic, diverse and ambitious Senior Level Information Technology Leader proven track record of leading cutting edge systems integrations, upgrades and installations, change management processes, configurations, migrations and deployment strategies to support a global workforce. Success in implementing complex solutions in a high profile, fast-paced environment. Respected leader with the ability to analyze and disseminate technical information to audiences of all levels. Subject Matter Expert in IT governance, digital assets, regulatory compliance and risk management.
MCSE/Microsoft Certified Systems Engineer and Cisco Certified
Professional Profile
© Spearheaded efforts to lead a new IT department to optimized functionality; integral in building national and international remote offices with a state-of-the-art Windows 2000 Active Directory networking integrating an Exchange 2000 email server and high speed file servers.
© Leverage exceptional negotiating and procurement skills to maximize ROI strategies for the acquisition of hardware, software, telephone and voicemail systems, and servers.
© Led successful relation of a 2-floor organization with 75 employees; completed total move within 48 hours and ensured complete functionality for business operations.
© Integrate business and technology expertise to formulate and deploy sophisticated technical solutions.
© Cradle to grave project management, task identification, project planning, and status review.
© Motivated self-starter with sense of urgency and ability to rise to the occasion to exceed expectations.
© Effective problem solver with technical discipline and solid business acumen.
© Foster and leverage collaborative relationships with internal and external resources to shorten project and development cycles, improve company effectiveness, optimize productivity, and reduce costs.
© Provide infrastructure development leadership with a focus on long term delivery and ongoing strategy for employers.
Core Competencies and Technical Proficiencies
ROI and Cost Containment Strategies
Application and Infrastructure Implementations
Critical Thinking and Decision Making
Hands-On Technical Applications
Problem Identification and Resolution
Project Management/Coordination
Customer Relations/Business Relationships
Meet Deadlines & Exceed Expectations
Quick to Foster Confidence/Gain Trust
System Design & Implementation
Business Continuity Planning
Infrastructure Planning
Technology Integration
Maintain Current Industry Knowledge
NT Workstation/Server 4.0; Win98; Win XP; Win ME; Win2000; Win2003; Win2008; Mac OS, Symantec
Backup/Exec and MS DPM Server backups (Microsoft Data Protection Server), Robotic tape library backup
systems, The Distributed File System Replication (DFSR), File Server Resource Manager (FSRM), MS 2003/2008
Active Directory, MS Group Policy (GPO), MS Live Communications Server 2005, MS Forefront Client Security
and Server Security, MS ISA 2006 Server, MS Operations Manager (MOM) 2005, MS System Center Operations
Manager (SCOM) 2007, MS System Center Configuration Manager, MS System Center Virtual Machine Manager,
MS Hyper-V Virtualization, MS Windows Server Update Services (WSUS), MS Office SharePoint Server
2005/2007, Visual Studio 2003, MS SQL Server 2005/2008, MS Exchange Server 2003/2007, Storage Area
Networks (SAN), Fiber, T1, DSL, Cable connectivity s, Standalone and Redundant Firewalls, Tier3/Tier4 Data
Center Administration, Cisco routers and switches
Professional History
2005 to Present: Community West Bank Goleta, CA - LAN Systems Administrator
Maintain optimized functionality for a Windows 2003 AD network with multiple remote branches and remote users; administer T1 and DSL connectivity, hot spare redundant routers and firewalls.
Provide expertise for the upgrade, maintenance and troubleshooting for 100+ LAN/WAN workstations, HP ProLiant servers, HP Tape backup library and SAN.
Install MS Windows 2003 Server and AD, MS Exchange 2003 Server, ISA 2000 Server, MS Live Communication Server 2005, Symantec (Veritas) BackupExec, Track-It by Numara Software, MailFrontier spam filter, and Symantec Antivirus server.
Install and administer SonicWall GMS, Intermapper network monitoring, PRTG traffic grapher, EventSentry network and log monitor, Burstec ISA log reporter, and multiple applications for network auditing software.
Drive administration of the Local and Wide Area PC networks, oversee daily activity and data traffic along network to ensure proper file/application server access.
Provide system management and operations support for databases as well as web site development and support; leverage software support tools to process scheduling, reports, report generation, database administration, system data backups, performance tuning and security.
Maintain oversight for managing relationships with hardware/software vendors and technical support issues.
Supervise and develop IT staff, review and resolve technical issues, install new hardware and software upgrades; provide user help desk support.
Manage security infrastructure including firewalls, VPNs, Access Control Lists (ACLs), patching and security scanning; supervise Help Desk and computer operations positions to ensure that end-user receive adequate support.
Provides Level ll support for various software packages, assist in training new employees, and provide day to day support for network servers as it relates to file/application servers, databases and web sites.
Install new hardware and software for Network, monitor database backups, and network performance as it pertains to server operations and maintains system maintenance logs.
Inform IT Director on conditions and/or operational exceptions of the network and pertinent factors influencing them, and provide systems management of security infrastructure, configuration, monitoring, alerting and remediation as needed.
2001 to 2005: Islands Media Corp./ World Publications, Carpinteria, CA - IT Manager/Director
Spearheaded the turnaround of an outdated IT system; provided expert technical assistance for 75 network desktop and PC computers, multiple company websites and enterprise applications.
Project managed the integration of the Windows 2000 operating system; researched, procured, and installed new servers, and interacted with various design, editorial, production and sales business units to identify needs and provide system support.
1996 to 2001: Expertelligence, INC., Xxxxxx, CA - Systems Administrator
Performed extensive upgrades and maintenance for 30 LAN/WAN workstations 30 Internet servers; administered databases, trained and mentored new hires on IT applications, troubleshot and maintained Windows NT and Windows 2000 domain servers.
Administered local and remote Data Centers; performed web load balancing, installed enterprise anti-virus and ensured timely data backups for all systems.
1995 to 1996: Global Online Solutions, Xxxxxx, CA - Owner
Drove business development and client relationship management to enhance the sale of ISP and PC support services; provided internet access, and broad based support for hardware and software installation, configuration and maintenance.
Education and Professional Development
University of Uludag, Turkey - Bachelor of Science, Business Administration
2001 to 2002: Microsoft Certified Professional (MSCE)
Managing and Maintaining a Windows Server 2003 Environment
Planning, Implementing, Managing, and Maintaining Windows Server 2003 Network Infrastructure
Administering Microsoft Windows Server 2003 and Active Directory Act Database Administrator
Administering Microsoft Windows NT 4.0 Supporting Microsoft Windows NT 4.0 Core Technologies, Updating Support Skills From Microsoft Windows NT 4.0 to Microsoft Windows 2000
Designing a Microsoft Windows 2000 Directory Troubleshooting and Maintaining the Macintosh
Implementing and Administering Microsoft Exchange 2000 Servers
Cisco ISDN
Introduction to Programming Microsoft .NET Framework Applications with Microsoft Visual Studio 2005
Hyper-V Implementation and Managing Windows Server Hyper-V
Managing System Center Operation Manager 2007 (SCOM)
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