Yyyyyy x. yyyyyy                                      

Job Posting:  Ann#, Job Title, Series-GS#

Address:  0000 xxxxxx xxxx , xxxx , xxxxx 00000

Phone:  (xxx-xxx-xxxx

 

Social Security Number:  XXX-XX-XXXX

Citizenship:  COUNTRY

 

Core Competencies

 

Technology Management; Strategic Planning; Team Leadership; Operations Management; Staff Training/Development; Information Management Systems; Resource Allocation/Administration; Performance Optimization; Crisis Management; Organizational Leadership; Productivity/Efficiency Improvement; Multi-Site Operations; Consensus Building & Teaming; Decision-Making; Best Practices & Benchmarking; Program Analysis; Qualitative/Quantitative/Technical/Statistical Analysis; Information Gathering; Project Management; Briefings; Presentations; Communications; Consultations; Interpersonal Relations; Collaborative Teamwork; Organization; Workflow Coordination; Prioritization; Time Management; Policy/Regulatory Compliance; Budget Compliance; Computer Operations/Software Applications; Information Technology; Database Management; Installation; Testing; Setup; Networking

 

 

Professional Experience

 

Lead Senior Network Engineer, United States Senate Support, 1/2007-Present

Hewlett Packard, Washington DC

Supervisor:  May or May Not Contact - NAME, PHONE NUMBER

Hours:  40 per Week

Salary: $94,000

 

Contribute dynamic leadership skills and extensive technical expertise toward managing the administration and troubleshooting of 600+ servers across the US Senate remote satellite offices.  Strategically define, develop and execute the management and administration of the US senate Enterprise Windows 2003 Active Directory and Exchange 2003 Server infrastructure with over 30,000 objects.  Apply sharp critical thinking skills toward identifying and implementing targeted strategies to maximize productivity, efficiency and quality of multi-site operations.

 

Demonstrate exceptional management abilities in defining collaborative plans to maximize performance.  Exhibit advanced communication and interpersonal relation skills toward serving as a primary liaison between staff and Senators System Administrators and building and establishing key relationships.  Actively work toward meeting all customer requirements and expectations with written and oral reports on task status.

Play a key role in the overall leadership, guidance and direction for HP Senate operational and administrative functions at the US Senate, while ensuring critical compliance with all regulations and procedures.  Consistently meet and/or exceed client contract and HP Office requirements.  Direct, mentor and motivate staff members to optimize operational and administrative activities.

 

 

 

page 1 of 4

 

 

Yyyyyy x. yyyyyy                                      

Job Posting: JOB POSITION

Social Security Number: XXX-XX-XXXX                                                                                  page 2 of 4

 

 

 

 

Manager Network Operations, 11/2005-12/0000 xxxxxx xxxx , xxxx , xxxxx 00000

Supervisor:  May Contact - Mary Willifordxxx-xxx-xxxx

Hours:  40 per Week

Salary: $110,000

 

Steered the structuring and implementation of LAN and WAN projects, substantially improving performance of enterprise-wide network.  Strategically planned and coordinated project management planning and scheduling to maximize use of resources while controlling costs and meeting project needs and requirements.  Cost-effectively allocated, administered and controlled project budgets.

 

Improved the quality of implementation processes by defining, developing and executing effective strategies.  Steered ongoing capacity planning and design analysis of LANs and WANs, demonstrating exceptional prioritizing and multitasking abilities in achieving goals and timelines.

Successfully collected performance data, documented network layout and performed problem analysis, utilizing PC and Windows-based network management applications.  Supported Active Directory Forest and Domain Management, including User account and Group Policies, Computer Account Maintenance, Organizational Units, Exchange Server, Active Directory Replication, Disaster Recovery and Architecture Maintenance.

Relied upon to lend technical expertise toward designing client s Internet environment.  Drove all system reviews, identified and addressed existing and potential issues and created proactive repairs, upgrades and enhancements for optimal results.  Implemented bridging and routing solutions for LANs, WANs and VPNs, as well as Internet firewall security.  Proficiently managed use of Internet address and Domain Name spaces.  Provided end-users with access to cost-effective inter-company Exchange email, file services, and database applications.

Protected corporate assets from malicious alterations or destruction by managing and implementing network security standards.  Utilized industry standard security practices, such as firewalls and encryption, to prevent vulnerabilities during Internet and Virtual Private Network (VPN) data transactions.  Successfully applied IT expertise, as well as administrative talents, toward strategically developing and implementing policies and processes that optimize containment of threats and risks compromising computing environment integrity.  Effectively disallowed unauthorized access to the infrastructure and corporate data by implementing security standards from within the enterprise.

 

Conducted comprehensive review and analysis of computer and network hardware, services, and software.  Performed extensive technical and financial analysis of products and service providers, as well as cost-benefit analysis.  Appropriated capital funds and wrote purchase requisitions, exhibiting organizational skills and strong attention to detail.  Provided Purchasing Department with vendor selection criteria.  Demonstrated sharp fiscal administration skills in maximizing use and allocation of financial resources to keep capital and operational costs within budget.

 

 

 

 

 

 

 

 

 

page 2 of 4

 

Yyyyyy x. yyyyyy                                      

Job Posting: JOB POSITION

Social Security Number: XXX-XX-XXXX                                                                                  page 3 of 4

 

 

 

 

Manager Information Systems, 4/2004-10/2005

Aerospace Industries Association (AIA) - 0000 xxxxxx xxxx , xxxx , xxxxx 00000-3928

Supervisor:  May Contact - Ginette Colot, 703-358-1000

Hours:  40 per Week

Salary: $84,000

 

Led, managed and supervised all IT business management functions and decisions.  Increased the efficiency of new IT business projects through capacity planning and comprehensive analysis.  Oversaw, trained and motivated 6 technical support staff, playing an instrumental role in the development of top performing team members.  Maintained full accountability for technical support operations in a  high-volume, 24/7 environment.  Strategically coordinated all technical issues involving network, hardware, and operating systems.

Recognized by senior management for consistently delivering on-time, under-budget completion of high-profile projects involving upgrading AIA network from NT4.0 to windows 2003 Active directory, staff migration from GroupWise to Microsoft Exchange with Blackberry enterprise integration and terminal services for remote connection.

 

Illustrated strong technical skills in overseeing all aspects of network connectivity, implementation, integration, and troubleshooting for 10 network servers, 4 routers and 2 Cisco switches.  Promptly identified issues and implemented resolutions to ensure smooth flow of operations.  Collaboratively worked with senior executives on future technology issues involving connectivity for LANs, WANs, and Internet applications.

Proactively built and established key relationships with vendors.  Administered all AIA IT contracts with outside vendors, including Verizon, Sprint, Premiere Conference, CDW, Blackbox, Quest, Irides, and Allied Telecommunication.  Conducted comprehensive review of all monthly vendor bills for accuracy and approval.

Systems Engineer, 1/1999-4/0000 xxxxxx xxxx , xxxx , xxxxx 00000

Supervisor:  May Contact - Scott Mearns, 301-530-6500

Hours:  40 per Week

Salary: $76,000

 

Strategically planned, organized and designed network configuration for Goodwill Industries new facility, with strong focus on optimizing productivity, efficiency and performance.  Maintained full accountability for the design and implementation of technical solution that meet specified network operability and security requirement.  Appointed to serve as the Technical Liaison Specialist for all of Goodwill Conferences and technical matter officer for member services, due to exceptional technical knowledge, skills and abilities.

Effectively managed the implementation of a new Exchange Cluster server and migrated users from a single point of failure to the new cluster with minimal downtime.  Proactively supported the relocation of the Goodwill Industries International data center, including server reconfiguration, development of a new IP scheme with VLAN, network cable wiring and router setup.  In addition, managed and supported accounting software, including Greatplains, ADP and Etime.

 

 

page 3 of 4

 

Yyyyyy x. yyyyyy                                      

Job Posting: JOB POSITION

Social Security Number: XXX-XX-XXXX                                                                                  page 4 of 4

 

 

 

Education

 

Master of Science in Science Administration: Information Resources Management - Central Michigan University, 2009; 36 Credit Hours and 3.4 GPA

 

Bachelor of Science in Computer Science: Information Systems - Strayer University, 2001; 128 Credit Hours and 2.9 GPA

Diploma Basic Electronic - Technical Education Center, Rockville MD, Year

 

 

Certifications

 

Microsoft Certified System Engineer
Microsoft Certified System Administrator: Messaging
A+ Certification

 

 

Professional Training/Development

 

MCSE 2003
2000/2003, Networking Essentials
ADP eTime, Greatplains Administration
PC Networking and trouble shooting,
MS Exchange Administration, MS Outlook 2000/2003
Lucent Business Communication Server Administration, Advance Data recovery
MOUS,
Project Management

Affiliations

 

Member - Free and Accepted Mason
Member - US Naval Reserves

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Page 4 of 4

 

Yyyyyy x. yyyyyy                                     

Job Posting:  Ann#, Job Title, Series-GS#

Address:  0000 xxxxxx xxxx , xxxx , xxxxx 00000

Phone:  (xxx-xxx-xxxx

 

Social Security Number:  XXX-XX-XXXX

Citizenship:  COUNTRY

 

 

I am highly interested in being considered for the ____________________ position currently available.  With over 10 years IT experience and comprehensive management background, I am confident that I can make a positive contribution in this position.  To acquaint you with my qualifications, I am submitting my resume.  In advance, thank you for your consideration.

 

As demonstrated in the accompanying resume, I have built a successful career, progressing from a Systems Engineer and Manager, Information Systems to Manager, Network Operations and to my current title of Lead Senior Network Engineer, United States Senate Support.  I offer a comprehensive knowledge of IT operations and administration, with a consistent track record of identifying, developing and executing new ideas and approaches toward generating results.  I excel in strategically managing resources to optimize productivity, efficiency, quality, and safety while containing and reducing operating costs. 

 

A hands-on leader, I am highly effective in training, scheduling, developing, evaluating, and directing diverse technical and non-technical personnel.  I have successfully developed job descriptions and performance standards as well as operational policies and procedures instrumental to boosting performance levels.  I am also skilled in planning, allocating and administering budgets.  To complement my successful professional background, I have completed extensive training in leadership, technologies, project management and related topics.  I offer a Master of Science in Science Administration: Information Resources Management and I am a Microsoft Certified System Engineer.

 

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  I welcome the opportunity to meet with you at your earliest convenience, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

Yyyyyy x. yyyyyy