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yyyyyy x. yyyyyy    

smu box 0000 xxxxxx xxxx , xxxx , xxxxx 00000



career objective                              


bba, management candidate eager to contribute academic background as well as concurrent professional experience in customer-focused, service-oriented industries toward launching and developing a successful career while delivering immediate results as a valued team member




ø  concurrent with academic pursuits, employed in sales and customer service; recognized as top sales performer  with multiple employers

ø  effectively negotiated with blockbuster to maintain ongoing employment at both washington and california locations to accommodate academic schedule

ø  took advantage of opportunity to gain valuable international business experience through syracuse university study abroad program in strasbourg, france; 2006-2007

ø  dynamic communication, consultation, relationship building, and problem solving skills

ø  solid experience in purchasing, vendor relations and inventory control




st. martin's university-lacey, wa

bachelors in business administration, management-; minor: international relations; may 2009


professional experience                


blockbuster                                                                                                                  2007-2008

customer service representative-lacey, wa; concurrent with academic pursuits, 2007/2008

customer service representative-redding, ca; seasonal, 2007/2008

  routinely transferred between wa and ca stores during school year and holidays/summer break, demonstrating value to the employers as top-performing sales associate at both locations

  drove sales through proactive customer presentations and strategic promotions

  proficiently processed credit/cash transactions and maintained member account database via computerized point-of-sale (pos) system

  facilitated both on-site and phone customer relations, providing quality service in responding to inquiries and troubleshooting issues

st. martin's university bookstore-lacey, wa                                                                  2005-2006

customer service representative

  effectively monitored and ordered inventory to maintain optimal stock levels while controlling overhead costs; built critical relationships with multiple key vendors

  successfully sold books and supplies and efficiently processed sales transactions


aaron brothers art and framing-redding, ca                                                                 2005

customer service representative

  acquired and applied comprehensive product and industry knowledge toward generating high-volume sales; facilitated sales process from initial client consult through computerized transactions

  ensured store maintained effective stock levels to support sales of products and services




volunteer, local organizations including blood donation center, food/clothing drives and school system
former shasta county sheriff explorer

former public relations officer, student council

yyyyyy x. yyyyyy    

smu box 0000 xxxxxx xxxx , xxxx , xxxxx 00000









hiring agent name


company name


city/state/zip code




i am currently seeking a challenging career opportunity in a (insert title of position/internship) capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.


as demonstrated in the accompanying resume, i will be graduating with a bba in management and minor in international relations in may. while pursuing my degree, i have taken the initiative to gain valuable hands-on business experience focused on customer service in varied retail settings, and have succeeded in achieving recognition as a top sales producer with my employers.  in addition to my talent for delivering quality customer service and driving sales, i have solid experience in purchasing, vendor relations and inventory control as well as automated/point-of-sale (pos) system operations and client database management.   i offer dynamic communication and interpersonal relation skills and am highly effective in planning and coordinating workflow and managing time to maximize productivity and efficiency. 


as an employee, you will find me to be a driven, collaborative team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your operations, and look forward to interviewing with you in the near future.







yyyyyy x. yyyyyy



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