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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 Keeley Ct. - Fishers, IN 46038



Results-driven, service-oriented professional eager to apply dynamic business development, client relation and communication skills toward actively supporting the employer in optimizing sales and profits.


Ø  Offer 10 years progressive experience in sales, customer service and operations, with comprehensive management background.

Ø  Effectively develop and implement targeted action plans to maximize productivity, efficiency and profitability.

Ø  Proactively develop and direct motivated teams and create a collaborative environment.

Ø  Exceptional ability to research and evaluate industry trends and competitor products and use findings toward executing innovative strategies to boost company leveraging in a saturated market.

Ø  Excel at interacting with broad populations including senior management, staff, clients and external contractors.

Ø  Highly versatile; quickly master new roles, responsibilities, technologies, and environments.

Ø  Proficient in Microsoft Word and Microsoft Excel.


Saks Fifth Avenue                                                                                                         2003-2008

Trish McEvoy Sales Associate (2006-2008)

  Maximized revenue by proactively building and managing key customer relationships.

  Maintained full accountability for meeting monthly sales goals, with strong focus on optimizing productivity, efficiency and performance.

Trish McEvoy Makeup Artist (2004-2006)

  Contributed detail orientation and organizational skills in effectively implementing promotions and merchandising displays to meet monthly sales goals.

  Successfully promoted exceptional customer satisfaction by promptly resolving issues and preventing escalation.

  Applied communication and interpersonal relation talents toward working with clients on makeup consultation.

Bobbi Brown Counter Manager (2003-2004)

  Consistently achieved and/or surpassed the monthly corporate sales goals by providing superior customer service and successfully implementing promotions and merchandising displays.

  Exhibited dynamic leadership qualities in overseeing, mentoring and motivating employees, playing an instrumental role in the development of top performing team members.

  Steered stock ordering, bookkeeping and goal setting for employees, demonstrating exceptional prioritizing and multitasking skills in achieving goals and timelines.


AmeriChoice                                                                                                                 2003

Benefit Advocate

  Supported Hoosier Healthwise members in selecting appropriate doctors to meet their needs.

  Conducted comprehensive review and analysis of each situation to identify and provide doctor recommendations.





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Kimberly Weiker                                                                                                                    page 2 of 2




L Occitane                                                                                                                     2002

Assistant Manager

  Ensured sales staff members are properly trained on the use of effective selling techniques to maximize sales.

  Relied upon to lend operational and sales management knowledge and experience toward defining and implementing policies to boost overall operational performance.


Jacobson s                                                                                                                   1999-2002

Clinique Sales, Bobbi Brown Sales & Laura Mercier Counter Manager

  Innovatively designed, developed and implemented targeted visual merchandising to support sales.

  Proficiently managed monthly stock checks and monthly damage returns.

  Strategically coordinated workflow to maximize resources while controlling costs and meeting customer needs.


Associate of Arts in Spanish - Indiana University Bloomington

Numerous Classes and Seminars regarding Customer Service, Sales Techniques, Management and Education on the Use and Benefits of Specific Product Offerings.

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 Keeley Ct. - Fishers, IN 46038








Hiring Agent Name





Dear _______________________________:


I am currently exploring new opportunities, and am interested in joining your team.  To acquaint you with my qualifications, I m submitting my resume for your review.  In advance, thank you for your time and consideration.


As illustrated by the accompanying resume, I have extensive experience in sales, customer service and operations management.  From leading high performance teams and facilitating superior client servicing to streamlining operations and executing proactive sales and promotional processes/procedures, I have continually excelled in maximizing performance as a dynamic team member.  I bring to you a solid background in providing team leadership, exceptional skills in retail operations and logistics, and the flexibility to handle competing administrative priorities with an unwavering commitment to accuracy, quality, and efficiency.


As a member of your team, I will consistently exhibit a strong commitment to quality and a dedication to playing a large role in achieving and surpassing goals.  I am eager to meet with you to discuss how my qualifications support your current and prospective needs, and welcome the opportunity to interview at your earliest convenience.


Professional regards,




Yyyyyy x. yyyyyy


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