results-driven, solutions-focused team player eager to apply proven information technology, project management, and team building expertise toward supporting an employer in maximizing operational success.
ø demonstrate resourceful creative talents, intelligent decision-making skills, sharp troubleshooting abilities, and solid interpersonal relationship-building techniques; highly proficient in disaster recovery planning efforts.
ø showcase exceptional business savvy, along with actively spearheading strategic marketing ventures toward achieving optimal product sales.
ø resourcefully liaise between departmental management and personnel to ensure maximum project success.
ø contribute dynamic multitasking and time management skills, including quickly diagnosing and adjusting it systems to meet special conditions, resolving technical it problems, and maintaining high-quality standards.
ø adept at visualizing innovative it infrastructure programs to achieve cost-effective alignment with overall corporate goals; supportive of open source software utilization.
ø expert in network security and virtualization; completed rigorous training in laser check and laserfiche; attended week-long symitar computer operations and administration certification course (san diego, ca).
~ key technical proficiencies ~
mcse • oracle • html • vb.net • java scripts • volp • wireless networking • wireless routers • cisco routers
print server laptops • network security camera systems maintenance and installation • visible analyst • mac
symitar • laserfiche imaging software • max viewer • laser check software • receipt capture systems software
vnc • adobe cs3 • windows 95 / 98 / 2000 / xp / vista • windows server 2003 / business edition • unix • lan / wan
ms office (word, excel, powerpoint, outlook, access) • ms project • ms publisher • ms visio • poitini spam control
ø apply dynamic managerial abilities toward supporting an $80-million, four-branch credit union s information technology systems, including effectively supervising all telecommunications, data processing, networks, internet, intranet, extranet, and personal computing activities.
ø drive operational success by overseeing 15 servers (windows, ibm, unix) and a 50-pc network, along with consistently monitoring operations and security, updating patches, verifying server logs for key vulnerabilities, and performing all necessary backups via tapes, cdp, remote cdp, and evault.
ø utilize outstanding negotiation and communication abilities to liaise with it vendors, as well as coordinating all computer hardware and software purchases for the company and updating inventory levels as required.
ø evaluate and select hardware servers to optimize quality levels and reduce company-wide it costs.
ø demonstrate comprehensive knowledge of lan / wan, including performing maintenance, upgrades, and other related services (i.e. routers, switches, firewall, intrusion detection, cdp, pcs, servers, phone system / switches); successfully troubleshoot the network domains among four branches and remotely through vpn.
ø maximize organizational efficiency by reviewing requirements for file servers, developing plans for network topology conversion project plans, and training highly skilled branch-wide technical personnel; contribute exceptional knowledge toward educating and consulting with team members at remote-based offices via webex.
ø accurately generate wide-ranging statistical reports for submission to executive-level management to include activities regarding networks / system uptime, internet / email / fax usage, it help desk tickets, and firewalls.
ø expertly maintain comprehensive software databases (i.e. symitar, laserfiche, maxviewer, rcs, mcw), as well as provide optimal customization for the achievement of seamless operational processes.
ø develop, maintain, and troubleshoot dynamic company-based internet / intranet websites utilizing multifaceted software to ensure state-of-the-art interactivity and database storage activities; support spam email control utilizing google-owned poitini software; ensure consistent compliance with all state and federal guidelines
ø strategically ftp critical information (i.e. social security, child support) to various government agencies, along with maintaining cohesive relationships with visa and heloc which include compiling and sending daily files and essential downloads from networks; perform necessary updates for online banking.
ø coordinate all essential disaster recovery efforts, including overseeing all company-based policies and procedures development and implementation; effectively produce yearly audit and compliance reports.
technical support assistant, california state university, carson, ca 2003 c 2005
sales manager, metropolis, torrance, ca 2000 c 2003
assistant manager, arabian sea country club, karachi, pakistan 1997 c 1998
key professional projects
serve as a leader for numerous it-based projects
actively supported the implementation of a comprehensive credit union technology plan (2006 c 2008)
resourcefully integrated various symitar-based technologies
rewired four branch offices of credit union, including upgrading entire data rooms
created, maintained, and updated network documentation and network diagrams
spearheaded atm projects and installation activities
oversaw volp (shortel) telephone systems project
rewired and updated data centers utilizing expertise in network racks installations
supervised installation of new laser check printers
trained and installed check 21 with wescorp for company checks and laser checks for cu and rcs
directed all file transfers within ach and symitar
managed all gpo-based permissions
planned, built, and managed microsoft active directory created standards, clients, workstation upgrades, consultation
planned, coordinated, and implemented disaster recovery plans with sungard.
consumer electronics show
mvi 1st annual users conference
windows 2008 / vista servers / forefront and systems center microsoft technet event
consumer electronics show
laserfiche institute conference
bt tech quarterly user summit
security and compliance for microsoft office communication server seminar
computer world it management summit virtualization / interoperability for virtualization / reducing the complexity
network world conference expo
symitar s 21st annual educational conference and technology expo
symitar s computer operations and administrations week-long certification course
bachelor of science in business administration
emphasis in computer information systems
california state university
extensive professional coursework
national university of sciences and technology pakistan
el camino community college
los angeles tech college
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