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yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000





productive, quality-oriented administrative professional eager to contribute exceptional medical billing/enrollment, office management and project administration skills toward optimizing operations of a progressive organization.


career profile

ø  long-term administration and office coordination experience.

ø  focus on productivity enhancement and meaningful cost control.

ø  record of progression to assignments of increasing authority and responsibility. 

ø  wide-ranging provider enrollment, billing and it systems background.

ø  well-versed in procurement, vendor relations and technical writing.

ø  experienced in payroll, data entry and employee training.

ø  skilled in policy/procedures and process improvement.

ø  strong background in task prioritization and execution.

ø  successful record in providing service in high volume healthcare environments.

ø  comprehensive grasp of business management.

ø  strong knowledge of safety and regulatory compliance.

ø  outstanding communications and presentation skills.

ø  contributor to increasing overall workplace proficiency.

ø  highly-skilled individual able to make optimum use of resources.

ø  expertise in providing support to physicians and healthcare professionals.


technology skills

ms office suite, data stream, intellicred, cpsi system, e-clinical works, xpack (hat)


professional experience

littleton regional hospital, littleton, nh                                                                                      2005 - present

enrollment coordinator (2009 c present)

      promoted to process initial and reappointment applications for physicians and medical staff.

      monitor application process and maintain credentialing files.

      load new providers into database and maintain ongoing changes.


insurance specialist (2006 c 2008)

      advanced to obtain required pre-certification for all scheduled outpatient surgeries, radiology and inpatient admissions.

      communicated with insurance companies to solve dilemmas.

      submitted necessary documentation to insure maximum reimbursement from all carriers.

      utilized various incoming reports to correct claims and enter data.


government biller/follow up (2005 c 2006)

      recruited to manage high volume of patient claims to be billed and perform follow up.

      worked with little or no supervision, interacted with patients and maintained confidential information.






carol gilbert

page two



rohm and haas electronic materials, newark, de                                                                             1988 - 2003

maintenance coordinator

      wrote and updated standard operating procedure manuals for plant operations.

      managed, entered into database and followed up on high volume of incoming maintenance work orders.

      tracked employees time, entered payroll and personal information and created reports from data.

      oversaw employee tool allowance, established database and maintained reports derived from information.

      coordinated with external vendors of new tools and supplies.

      organized offsite meetings, lunches and functions for all departments and shifts.

      participated in various safety meetings/committees and maintained osha standards.

      updated and directed departmental website.




university of delaware

train the trainer certification


glasgow high school, newark, de

diploma, 1977
















yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000





cover letter text






hiring agent name


company name


city, state   zip code


dear                   :


i am currently seeking a challenging career opportunity in an administrative capacity and am submitting my resume for your review.  in advance, i thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include over two decades of office management, department coordination and regulatory compliance experience. to complement this background, i possess personnel management, analytical, problem-solving and healthcare operations capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 


i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.









yyyyyy x. yyyyyy















yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000








thank you letter text





contact name

company name


city/state/zip code


dear _______________________________:


i would like to thank you for providing me the opportunity to interview with you and discuss the exciting administrative position currently available with your organization.  having gained a deeper insight into the job requirements and your objectives, i am confident you will find me a valuable asset in achieving your goals.


as discussed, i am an enthusiastic, disciplined team player eager to continue a successful career as a dedicated member of your staff.  i believe you will find my dynamic management, coordination and communications skills vital to your operations and look forward to contributing to your success.


should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience.  again, thank you for the enlightening interview.  i look forward to your response.








yyyyyy x. yyyyyy



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