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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
Medical Billing ~ Claims Processing ~ Administrative Operations
Qualifications Profile
Offering 8 years experience in medical billing, with comprehensive background in patient, insurer and Medicare billing/payment posting as well as insurance claims processing
Well-versed in codes and EOBs
Dynamic administrative/office skills ranging from phone management and data entry to records maintenance and project management
Consistent commitment to providing quality customer service; strong communication, relationship building and problem solving skills
Excel in strategically planning, coordinating and prioritizing workflow to maximize productivity and meet critical deadlines
Strong research, data generation and analysis skills; detail-oriented and quality-focused
Career Track
Payment Poster, Atlantic General Hospital-Berlin, MD 2008-Present
Proficiently post patient, insurer and Medicare payments; efficiently process credit card payments
Effectively manage high-volume phones and ensure delivery of superior service in responding to customer inquiries and troubleshooting concerns
Played key role in boosting operational performance by collaborating in defining and implementing processes and practices to transition office to streamlined paperless environment
Claims Processor, Highmark Blue Shield-Camp Hill, PA 2001-2007
Actively contacted providers to generate claims data and productively entered high volume of professional and facility claims information for timely processing
Effectively processed incoming SERFS and worked with home plans to facilitate claims payment
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