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yyyyyy x. yyyyyy
0000
xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
driven business professional seeking a challenging position in management, where expertise in client accounts, employee development, and customer service will prove instrumental to company success.
career profile
a results-oriented manager with experience in business operations, client services, and account supervision. in-depth expertise in identifying and capitalizing on opportunities to penetrate and develop markets. strong hands on knowledge of sales, negotiations, finances, and new account acquisitions. dynamic communication, presentation, negotiation, and relationship management skills. proven ability to lead and motivate team members to ensure success. track record for diagnosing complex problems and consistently delivering effective solutions. recognized for strong management, troubleshooting, and client service skills. proficient with windows 95/98/00/nt operating systems, microsoft frontage, microsoft office, adobe products, powerpoint, fox pro, novell 4.0. awarded as employee of the month in repair resources.
professional experience
assistant branch manager hertz corporation 2007-present
- responsible for all sales activities, including prospecting, presentations, and contract negotiations.
- consistently provide regular status reports and task lists on account progress and communicate status with clients.
- successfully handle troubleshooting and sales support to customer issues.
- consistently ensure delivery of quality customer service vital to sustaining and growing accounts.
customer
services representative repair resources 2004-2007
- successfully ensured accurate, efficient, and timely shipping of customer orders.
- consistently evaluated customers concerns and resolved issues.
- effectively conveyed product education and answers questions regarding pricing and packaging.
- efficiently established and maintained customer files.
sales
representative
central florida system 2004
- successfully marketed and sold expensive home cleaning systems.
- effectively assisted the sales representatives with sales quotes, product price lists, and customer communication.
- proficiently collaborated on new account acquisitions through outside sales calls.
student research assistant hampton university 2002-2003
- efficiently researched banks and other businesses to analyze asset, liability and financial goal.
- responsible for grading student assignments on money and banking.
education
university of central florida orlando, fl 2006
bachelor
of science in business administration and economics
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