career profile

results-oriented management professional with solid skill and capacity to handle various functions associated with identifying and meeting the profit/loss goals of a retail establishment. detailed and dynamic communicator and persuasive speaker, able to forge meaningful associations with customers, colleagues and management and produce tangible profits as a result. talent to identify the need for solutions to immediate problems and to encourage a risk-free, positive atmosphere to meet those needs. demonstrated talent needed to direct and coordinate an organization's financial and budget activities to fund operations, maximize investments, and increase efficiency.

 

staff development / policy & procedure development / client relations / profit & loss

inventory management / merchandising / operations management

professional experience

abercrombie and fitch, visual assistant manager, 2009 c present

         support and ensure execution of all shipment receiving and processing procedures to floor ready standards.

         train and coach visual management team members to meet productivity standards.

         provide on-the-job training to all employees on company initiatives and standards to ensure that everyone fully understands company direction.

         provide continual coaching to staff to reward good behavior and to redirect when needed.

         track productivity; ensure the team is meeting standards for all merchandising tasks.

         implement and comply with presentation book standards, adjusting visual presentation to consistently ensure brand appropriateness.

         generate and analyze merchandising reports and makes necessary product placement adjustment based on selling and company reports.

forever 21, co-manager, 2008 c 2009

         assisted the manager in the daily operations of a retail store; operations include customer service, sales, and inventory control.

         consistently achieved individual sales goals and helped achieve goals by implementing and reviewing store policies and procedures.

         contributed to the success of forever 21 by supporting the manager in supervising and coordinating the activities of employees to ensure friendly, professional, efficient and courteous service is provided to customers in a clean, well-maintained retail store.

abercrombie and fitch, store manager, 2006 c 2008

         headed up human resources, specifically recruiting, hiring, training and development, performance management, payroll, and workplace scheduling.

         handled store business operations, including managing profit and loss, facility management, safety and security, shrinkage, and cash management.

         performed inventory management functions including ordering, receiving, price changes, handling damaged products, and returns.

         directed the professional success and team development of staff including facilitating staff learning and development.

abercrombie and fitch, assistant manager, 2004 c 2006

education

indiana university south bend

courses in dental hygiene, 2001 c 2002

university of indianapolis

communication, 2000 c 2001