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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx •

Network Set Up / IT Project Management / IT Technician / Server Management

Routers ~ Wireless Networks ~ Database Management ~ Computer Repairs

Qualifications Profile

         Superior IT services and support

         Strong analytical background with the ability to work independently on multiple projects.

         Highly adaptable in quickly changing business environments.

         Proficient in numerous applications, including Adobe reader, Adobe Flash, MS Office Suite, Java, Windows 3.11, Windows Vista, Windows XP, Windows NT, Windows 7, SQL Server, Windows Server 2000-2003, Cisco router configuration, DSL Configuration,

         A + certified


Professional Summary


IT Technician

Crawford s PC Repair (Mabelvale, Arkansas)                                                      June 1997 - Present


Mechanic / Electronics Technician

Arkansas Auto Air (Little Rock, Arkansas)                                                         June 1997 - Present


Primary Job Functions

         Set up, repaired, and managed customer s networks and PCs, installed network routers (DSL, Cisco, and Linksys), and made recommendations and upgraded servers and PCs.

         Provided technical support, repaired Java and Adobe errors, and built custom and high-end PCs.

         Managed Windows NT, Windows server 2003 (and active directory), and Windows XP on HP servers and PCs.

         Installed Windows XP computer, printer, DSL, and fax.

         Set up applications and templates for flyers, business cards, bid sheets, and accounting ledgers.

         Managed customer database (MS Access).

         Set up wireless network (Windows XP).

         Assisted in converting Remington schools across the USA from a Borland database to SQL.

         Mapped student information and validated the correct transfer of data.


Additional Experience

Computer Technician (Crawford Painting)

Data Validation Tester (Remington Administrative Services


Education & Honors


Associates of Science in Information Technology, Remington College (Little Rock, Arkansas), GPA 3.79

         Student of the month

         President s Honors (twice)


Studies focused on network setup, IT project management, computer repair, Windows server management, Windows XP configuration and management, SQL server, and active directory. Created working prototypes for WAN and LAN configurations. Set up and managed Outlook Mail servers. Managed small four person teams during set up of networks.


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