yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

 

 

versatile, adaptable team player with expertise in customer-focused, service-oriented professional environments eager to contribute diverse background toward actively supporting the employer in achieving and surpassing performance goals

career profile

 

ø  offer numerous years of experience in customer service, human resource and operations management

ø  excel in identifying, developing and executing strategies for optimizing customer relations and ensuring high levels of satisfaction

ø  proactively train, develop, coordinate, and lead top-performing teams committed to delivering superior customer service

ø  dynamic communication, interpersonal relation and problem solving abilities

ø  decisive leader who makes sound decisions and practices good judgment in steering operations to maximize results

ø  dedicated employee, as illustrated by longevity with former employer

ø  pc literate; proficient in ms windows

professional experience

 

company name c west bloomfield, mi                                                                                              1998-2007

security supervisor

         demonstrated dynamic leadership qualities in successfully training, coordinating and leading team of 16 employees in providing superior security services at multiple job sites

         oversaw field operations, with accountability for troubleshooting and resolving problems

         proficiently and accurately processed staff payroll, demonstrating solid understanding of basic accounting practices

         effectively developed proposals addressing strategies for boosting customer relations for company-wide implementation

education

 

wayne state university - detroit, mi

business management/marketing major

national honors society

activities

 

coach, women s aau basketball

volunteer, special olympics

participant, race for a cure