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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

Phone: (xxx-xxx-xxxx

abc@xyz.com

 

 

 

 

 

 

 

 

 

Date

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity in an IT capacity and am submitting my resume for your review.  In advance, thank you for your time and consideration.

 

As indicated in the accompanying resume, I bring to you solid experience in technical support and network administration, outstanding expertise in end user relations, and a strong ability to complete project initiatives on time and within budget parameters. To complement these qualifications, I offer polished analytical, troubleshooting, interpersonal and time management skills which are essential in a <insert job title/position> role.  

 

As a proactive contributor to your organization, you will find me to be an industrious professional committed to supporting you in achieving your objectives through an impressive work ethic and dedication to 100% customer/client satisfaction. I am confident that I could be a valuable asset to your company, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

Cesar Vesa

 

 

 

 

 

 

 

 

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

Phone: (xxx-xxx-xxxx

abc@xyz.com

 

 

 

 

 

 

 

 

Date

 

 

Interviewer s Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

It was a pleasure (speaking with you/meeting with you) on [insert date here]. I would like to take this opportunity to thank you for the time you spent with me, as well as to express my appreciation for the information you offered. I am still very interested in the [insert name of position] position, and I am convinced that it is the right job for me. I feel my background and qualifications prepare me well for the responsibilities we discussed.

 

The position as you described it to me would combine my strong skills in [insert two skills or qualities here].  This would allow me to make the same valuable contribution to your organization as I ve made to my past employers a win-win proposition for both of us.

 

(Choose one of the two paragraphs below, depending on whether or not you have, or have not yet, interviewed with the person)

 

(I am eager to meet with you in person to further discuss my background and qualifications. Please feel free to contact me at the above phone number so we can continue the discussion we began over the telephone.)

 

(Again, thank you for considering my qualifications. I enjoyed our talk, and am available at any time to provide you with any more information you may need. I look forward to hearing your decision.)

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy

 

 

 

 

 

 

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

Phone: (xxx-xxx-xxxx

abc@xyz.com

 

Dedicated IT Support Specialist seeking opportunities where outstanding troubleshooting expertise and network administration talents will provide an immediate and positive impact to a progressive organization. 

 

Qualifications Profile

 

  • Outstanding capabilities in scrutinizing, diagnosing and rectifying technical errors and issues.
  • Highly skilled at installing, configuring, and fine-tuning hardware, software, platforms and peripherals.
  • Strong experience in IT security, performance tuning and system optimization, and networking.
  • Strategically combine veracity, sharp prioritization skills, and a team player work approach toward consistently meeting or exceeding employer expectations.
  • Extremely versatile; easily adapt to new roles, responsibilities, technologies and environments.

 

Education

 

Bachelor of Science in Business Administration, Option in Computer Information Systems

California State University Dominguez Hills, Carson, CA, graduated 2008

 

Professional Experience

 

Port of Los Angeles, San Pedro, CA, 2008 to Present

IT Specialist

         Merge exemplary analytical, troubleshooting and technical expertise toward effectively and efficiently supporting applications spanning email, Host on Demand, Microsoft Office Suite,    SFT Client, VPN (Virtual Private Network) access, McAfee anti-virus software, and Firefox web browser.

         Provide top-notch technical support to 1,000+ users, leveraging excellent communication, interpersonal and listening skills to swiftly resolve issues, vital to maintaining business continuity.

         Install and configure hardware such as NICs (network interface cards), printers, and scanners, and diligently assign tokens/reset passwords for LAN and VPN.

         Optimize network performance and maintain connectivity through proficient use of network monitoring tools, exceptional problem solving skills, and sharp attention to details.

         Provide end user training and guidance with office software and network operations/procedures.

         Relied upon to maintain and continually update Port of Los Angeles website and Intranet.

 

Best Cleaning, Torrance, CA, 2006 to Present

IT Technical Support Specialist

  • Provide technical guidance to computer users with an emphasis in office software, hardware troubleshooting, company website maintenance, and installation and configuration of peripherals.

 

Prior Background includes:    Sales Associate, CarMax, Inglewood, CA

                                           Front Desk Agent, Sheraton Hotel, Los Angeles, CA

                                           Lifeguard & Swim Instructor, Los Angeles County, Los Angeles, CA

 

Technical / Computer Skills

 

Hardware: Dell PCs and Servers, Xerox, Lexmark, Canon printers

Programming Languages: Visual Basic, HTML, ASP.net

Operating Systems: DOS, Windows XP / Vista / Server 2003, FreeBSD, Linux (Ubuntu, Fedora)

Software: Microsoft Office (Word, Excel, PowerPoint, Outlook, Access), Visio, Adobe Acrobat, GroupWise, Visual Studio, Sawmill Server, Dreamweaver

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