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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

(Returning to Southern California, June 2010)

Phone: (xxx-xxx-xxxx


Flexible and detail-focused Administrative Professional eager to contribute exceptional customer service, office operations, and accounting expertise toward supporting a dynamic organization in optimizing productivity and overall performance.


Qualifications Profile


  • Seasoned administrative experience with proven strengths in accounting, payroll, calendar management, human resources, and preparing financial statements and reports.

         Adept at tracking and recording expenses, database and spreadsheet development, coordinating special events, meetings and projects, balancing multiple tasks and demands concurrently, and supervising staff.

         Excel in problem solving, data analysis and administration, software training, vendor relations, and establishing strong employee relations.

         Highly respected for discretion, meticulous attention to detail and deadlines, organizational skills, prioritization abilities, and commitment to confidentiality.

         Reputation for professionalism, communication skills, integrity, and a team player work approach.   

         Industrious and versatile; quickly adapt to new roles, responsibilities, software applications, and environments.

         Computer skills include Microsoft Office (Excel, Access, Outlook), WordPerfect, and Quicken.


Professional Experience


City of Rancho Cucamonga, Rancho Cucamonga, CA, 2006 to 2009

Office Specialist II

         Spearheaded broad spectrum of administrative functions inclusive of answering and routing incoming telephone calls, responding to public inquires and interpreting/explaining city policies, and actively assisting Department Secretary.

         Supported human resources by reviewing, verifying and submitting employee time cards.

         Handled all service orders for Public Works Services department consisting of 180 employees.

         Scrutinized, verified and accurately coded invoices for payment.

         Generated comprehensive financial and service reports for Director of Public Works and City Council members.


Superior Court of San Bernardino County, San Bernardino, CA, 2005

Account Clerk

         Supported court with wide range of financial operations such as purchase order preparation, authorizing invoices for payment processing, general ledger maintenance, and coding of invoices.

         Communicated with vendors as needed regarding delivery status and invoicing discrepancies.

         Supported Jury Administration by re-scheduling and excusing jurors as applicable.







Yyyyyy x. yyyyyy ~ Page 2 of 2


Professional Experience continued


Martinez Medical Billing, Rancho Cucamonga, CA, 1999 to 2004

Owner / Medical Biller

         Established, launched and operated successful medical billing service, proficiently administering paper and electronic insurance billing encompassing primary, secondary, Medicare, and patient statements.

         Provided efficient banking services and produced monthly accounts receivables reports.


Pacific Clinical Research Medical Group, Upland, CA, 1999 to 2004

Executive Administrative Assistant / Regulatory Documents Coordinator

         Supported President/Medical Director of Clinical Research by submitting confidential documents to regulatory agencies, assembling required documents for medical research studies, and acquiring approvals from agencies.

         Exhibited outstanding patient relations skills in assessing and determining study applicants for eligibility.

         Reviewed and transcribed nurse and doctor notes from patients charts into case report forms and study databases.

         Partnered with clinical study monitors from pharmaceutical sponsors of studies to facilitate study continuity, and resolve or prevent barriers to timely completion.

         Contributed bookkeeping skills toward managing accounts payable and receivable, coordinating all banking services, compiling financial reports, and using Quicken application for daily importing and exporting of files to company President.

         Leveraged solid technical acumen to train end users in newly installed clinical management software.


North Hills Behavioral Medical Associates, Upland, CA, 1991 to 1999

Staff Bookkeeper / Medical Biller

         Steered full-scope financial administration for corporation inclusive of banking, payroll administration, accounts payable/receivable, budget tracking, expense analysis, reconciliations and collections.

         Demonstrated significant expertise in medical insurance billing spanning paper, electronic, primary, secondary, private, Medicare, Medi-Cal, Worker s Compensation, and patient statements.

         Supervised, mentored, trained, motivated and directed billing and collection staff.

         Relied upon sharp attention to accuracy in facilitating bi-monthly payroll for physicians based on expense sharing analysis.



Prior background includes role as Accounts Payable / Accounting Clerk

 for The Southland Corporation (7-11 Food Stores), San Dimas, CA.










Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

Phone: (xxx-xxx-xxxx










Hiring Agent Name


Company Name


City/State/Zip Code




I am currently seeking a challenging career opportunity in a <insert job title/position> capacity and am submitting my resume for your review.  In advance, thank you for your time and consideration.


In addition to broad and substantial administrative experience, I bring to you outstanding skills in using common office software and equipment, and a significant blend of talents in bookkeeping, telephone reception, customer service, payroll administration, and health care insurance billing. To complement these qualifications, I offer excellent organizational, human relations, critical thinking, computer, and communication skills which are paramount as a <insert job title/position>. 


As a proactive contributor to your organization, you will find me to be a self-motivated professional and stellar leader committed to supporting you in achieving your objectives through diligence, versatility, and keen interpersonal skills. I am confident that I could be a valuable asset to your company, and look forward to interviewing with you in the near future.  Please note that I am returning to Southern California in June at my own expense.






Yyyyyy x. yyyyyy

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